20 Most Recent LeapFrog Tag Reading System - Page 2 Questions & Answers

will your tag turn on when it's plugged into computer, or can you turn it on right before you connect it?

I have same problem

their web support said to connect it to a computer and try an update or reset thru leapfrog connect. I've been struggling all day with ours

mine won't either. do you have tag reader(takes batteries) or tag read and write(battery included)?

you should just buy a new one

make sure leapfrog connect is installed correctly, then make sure you have the latest version of flash, after you download the audio, make sure you add it to the tag junior. you can do that by clicking "on my tag junior" on the left side under audio downloads and click add then it will sync.

try downloading it on another system and transfer it to yours.

I'm having the same problem! Did you ever get it to work?-Linda

mine is doing the same thing. it's brand new. my daughter got it for christmas yesterday. i've even tried it on my husband's macbook. both our macbooks are up to date and her leap pad works. i'm about ready to take this stupid thing back to the store. it synced all the books except for her tangled book and will not sync again. i've even tried to restore back to factory settings and it won't even do that. i've deleted and reinstalled the leapfrog connect app 3 times. also seems that the stupid pen sucks down battery juice. i've put brand new lithium batteries in the pen and after 2 hours the pen is acting like it's dying and the only thing we've been doing is trying to sync it.

Yes, allow me to clarify......

It has worked for 1 year. We have already loaded it with the books and we've installed the software for it, but now all of the sudden, it won't sound unless it's through the headphones.