20 Most Recent Motorola Satellite 9505 Cellular Phone Questions & Answers

Hi Nick,
There are 2 different types of unblock codes for the Motorola iridium 9505 satellite phone. One is the sim lock, and the other is the phone lock. I would need to know exactly what it is saying on the screen once you power up the phone. this way I can get you the right instructions for unlocking your satellite phone. Also we have a large selection of support documents on our website which you can take a look through at www.NorthernAxcess.com . you can also search for your particular phone for support at NorthernAxcess Support . If this is not helpful you can feel free to call us at 877.299.9931, we are available 24/7 for tech support. We do satellite phone sales, rentals, Airtime, repairs, and installation. we might be able to take your sat phone as a trade in and upgrade you into a newer model as well. Call us
NorthernAxcess Satellite Communication Support Team

Motorola... | Answered on Aug 16, 2013


Motorola... | Answered on Apr 07, 2011


The Default Pin, and unlocking Iridium 9505A/9555

If you purchase an iridium 9505A, or 9555 satellite phone, and minutes, the very first thing that will come up on the screen when you turn on the phone is a command that requests you to enter in a Pin. The Default pin will always be 1111. if you enter in the wrong pin more than three times then you will lock the phone. If that happens. Call the company that you purchased the phone from and request the PUK1 for the sim card number that is in your phone. After they give you this number you will follow a series of commands. It will begin by pressing in **05* . For a complete list of what to do following this, call us regarding what satellite phone model you have, and we will send you the instructions, or one of our support team will walk you through the process. Contact us at 206-329-1947

on Dec 03, 2010 | Motorola Satellite 9505 Cellular...

Hi there..I hope it is not too late to help. As you know after you enter in the pin # wrong 3 times it will block the satellite phone completely. You can call me. I am a repair technician for all satellite phones, satellite internet terminals and more. I would be glad to help you get your phone unblocked by getting you your PUK code. Call us at 206-452-5982. You can also see our website at www.BlueCosmo.com for other satellite info such as needed airtime for your satelite phone.

Motorola... | Answered on Dec 03, 2010


OK, you will be able to download the manual HERE.

Kind regards

Motorola... | Answered on Sep 29, 2010

Hello. I am a Satellite Phone Repair technician. This problem that you are having is a relatively common one with 9505's. The phone will not call out until a sensor is replaced that tells the phone that the antenna is up. This repair usually runs around $250, and the phone will be as good as new. Feel free to look at our website page that shows all types of repairs , as well as instructionss on how to send in your satellite phone for repair, through the download of an RMA form. Just press here to view our satellite phone repair page--BlueCosmo Satellite Phone Repair, or you may also view our website at www.BlueCosmo.com. We do Motorola 9505 repair, Iridium 9505A repair, Iridium 9555 repair, and also Motorola 9500 repair, as well as rent, and sell satellite equipment, and airtime. Call us or check us out. Talk with you soon.

Jeremy C
Director, Repairs & Sales

Motorola... | Answered on Mar 27, 2010

Hello, ...what type of satellite system are you attempting to set up. i am a satellite communication repair technician, so feel free to call me at 877-258-3496, or email me at info@bluecosmo.com. You may also reffer to our website at BlueCosmo.com. Let me know what I can do.

Motorola... | Answered on Mar 27, 2010

Hi Keith. I am a satellite phone repair technician, and solution specialist. The 9505 satellite phone is one of the best phones on the market. If you would like to get some answers as to how to operate it feel free to email me at Repairs@BlueCosmo.com, or call me at 206-452-5982. You may also look at our repair page to see if there is anything going on that is similar at http://www.bluecosmo.com/repairs/. Let me know how I can help. Talk to you soon.....Jeremy C

Motorola... | Answered on Mar 27, 2010

Here it is.

Motorola... | Answered on Feb 18, 2010

Have you checked to make sure of a couple of things, such as, that your antenna is connected firmly to the back, and of course that you have a clear view of the sky with no obstructions? Just another thing is if when you are making a call does your signal go from 4 bars to 0. if this is the case, it is a hardware issue, and you can have your 9505 iridium satellite phone serviced at our location. Call 877-258-3496. Talk with you later.

Motorola... | Answered on Feb 18, 2010

I would try rebooting the entire system to make it do a new search for satellites. i am a service and repair tecnician for mainly iridium satellite phones, and mobile Satellite terminals, such as iridium 9505, 9505A, 9500, and 9555 models, or the Thrane & thrane Explorer 300, 500, and 700 model satellite modems. For any of that information contact us at 206-329-1947

Motorola... | Answered on Feb 18, 2010

When you place a call, does it go from 4 bars of signal to 0. If this is what it happening, then your 9505 satellite phones signalling processor has become out of allignment, and needs serviced. We service all forms of satellite equipment. 877-258-3496

Motorola... | Answered on Jan 18, 2010

I don't recall if that phone had an external antena but you should check if it is well mounted,if it is not dammaged,rusty and if it had an internal one check for no oily stuff inside. If the antena is not the problem try contacting your operator and ask them if they suport such conectivity since direct satelite connection is expensive!

Motorola... | Answered on Jan 15, 2010

No. That's what Boost Mobile told my friend. They said don't mess with it, it's supposed to be like that. But what i want to know is how did they it get in there in the first place? But i would say, Where there's a will, there's a way. Right? Maybe thats not what you want to here, but that's what we were told. Maybe they just want you to get a new phone!

Motorola Cell... | Answered on Jul 04, 2019

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