Top 20 Homedics SBM 300H Therapist Select Shiatsu Plus Massaging Cushion SBM300 Questions & Answers

Question edited for clarity and spelling of the maker, 'Homedics' not 'Homemedics'. Question moved to a Homedics category. You will only get that from them direct. There are no wiring diagrams online. https://www.homedics.ca/customer-support/instruction-books/ Contact on left of the page Manual https://www.homedics.ca/content/pdf/instructionbooks/SBM-500H_IB.pdf ..

Start with checking the fuse. You need to open the thing up. You will find the fuse soldered on a little board.

If it is a 110 volt unit and you connected to 220 volts, you need to replace everything that is connected to power, or at least test the individual parts. Reach out to the company.

HTT-10-CRP - Robotic Massage® Chair

https://content.abt.com > documents PDF Always connect massager to a properly grounded electrical outlet. This unit is designed to operate on standard 120 Volt 60 Hz house current. Do not use unit if ... 9 pages ..

Hi Kindly advise what is wrong with your cushion or kindly advise how your cushion is malfunctioning before i advise you further.We can order the necessary spares &repair.

Have you checked the remote control sometimes a wire gets pinched, or the circuit board is bad. The main harness may be bad, again the circuit board.

Home power adapter for the SBM300 is an ADP 2007. There are a few used ones for sale on line.

hi: just buy AVR (automatic voltage regulator)
it has built in surge protector, and regulate AC voltage.


hope this help you

No longer available from Homedics. Just called them today and found this out.

Yes there was a short circuit and am sure the massager and the cpomputer where plugged in the sane extension box that was why there was loss of power when the massager stopped working.For the massager it is the fuse so get a new fuse for it.

I actually Bought The Same thing for My partner There Was nothing you Could Really Do Besides taking It back And Getting Another! Sorryy But Hoped This helped!

Your set up is most probably: an electric motor turns a worm gear that turns a large spur gear that turns a smaller spur gear that rides on a rack gear. The smaller spur gear (pinion) that rides the rack (yes, as in rack-n-pinion), allowing the up-and-down travel of the massage balls, has broken teeth which may not be visible because it's hidden under the larger spur gear. They are all plastic gears with lots of white grease.

An electric motor turns a worm gear that turns a large spur gear that turns a smaller spur gear that rides on a rack gear. The smaller spur gear (pinion) that rides the rack (yes, as in rack-n-pinion), allowing the up-and-down travel of the massage balls, has broken teeth which may not be visible because it's hidden under the larger spur gear.

Zip off the cover and add some talcum powder to the inside cover where the roller make contact with the cover.

you can purchase them directly from the company

http://www.homedics.com/parts/adapters/home-adapters.html

Well for starters, it doesn't hurt to keep all of your receipts in an envelope, especially for warranty purposes. I have one of these, and because they cost so much money, I couldn't just leave the receipt lying around.....No-one will take something back these days with-out proof of purchase, so you might want to start keeping your receipts somewhere handy.....I hope this answers your question :)

Hello. I am providing you with a link to a free instruction book. http://media.homedics.com/IBs/SBM-300H_IB.pdf
As you read through the instructions you may solve the problem you are having. If the product is faulty, it does have a two year warranty. Therefore, do not try to repair it yourself or you will void the warranty. If you do need a repair begin by contacting the company by following the instructions provided on this contact page: http://www.homedics.com/home/support
Regards, and happy holidays. Joe

where having the same problem, if you find the answer please email [email protected] many thanks

Hi, I have an SBM 500H massage cushion without that AC-DC adaptor... may I know whats the working DC Voltage in Volts and DC Current in amps it works on? Kindly, email me at [email protected]... Thanks!

I have a similar problem with my unit. found out that Homedics only does repairs under warranty. After that you are on your own. I did remove my covers from unit and located the power supply. Their is a fuse there to replace near edge of board. Mine was good and I checked voltages through secondary of transformer. At this point without a schematic it will be painful to trouble shoot. Looked for a brand name on power supply with hopes of buying one from a supply house. no such information and it looks like an OEM product for this use only. It is a bust and I will not buy another Homedics product because they will not service unit past warranty Expendable Electronics! Not good for anyone!

My mom had the same problem so i unzipped it from the back, and once i started to take out the padding i saw that there was a wire unplugged so i plugged it back in and it worked!