20 Most Recent AT&T 6850G Router (ALL07735) Questions & Answers

Hi,
Welcome to Fixya. First can you please check if the wireless switch of your laptop is on? Can you please also check if your laptop can detect the wireless router? You can click on Start then Connect to and look for your Network Name or the name of the network, usually the name is 2wireXXX. Please provide me the information needed so that we can fix the issue.
Thanks

WEP stands for wireless encryption protocol it is used for used for security on wireless routers.
it is used to protect unwanted access to wireless networks.
Hope this solution has been helpful?

In case you have forgotten the password of your router, there is no way to recover it back.
ALL YOU CAN DO IS TO RESET THE ROUTER TO FACTORY SETTINGS
You may reset router to factory settings by pressing the reset button on the back side of the router. Press the button for a few seconds, the lights on the front would blink and the router would restart with factory settings. Please note that ALL SETTING WOULD BE LOST...AND YOU WOULD HAVE TO MAKE ALL NETWORK CONFIGURATIONS AND SETTINGS ALL OVER AGAIN


GoodLuck!
Dont forget to appreciate the solution if I could have been of any help!
CreativeTECH

if it is a 2wire
look on the bottom there wil be three rows of numbers
xxxxxxxxxxxx
>xxxxxxxxxxx xxxxxxxxxxxx

the middle row should be 10 digits this is the passkey

to access the internet through at&t dsl login is your email address with att/sbc pw is the one for that acount.

Go to the router configuration page with the I.P. address 192.168.1.1 The default user name is admin, leave the password field blank.

maybe you should go to settings

Can you please check the Power to the wireless Router.
Check the Power adapter , it might have a loose connection.

If the wireless router is not getting Power then you might have a bad power adapter.

There is a Reset pin on the Wifi, press the button once and connect the wifi to ur computer using LAN cable, once it is connected it will prompt for a New password.

Revert back for any queries

wep key on router

Do a manual reset. Find the reset button. Hold it down for 30 seconds. then unplug the power while still holding the reset button down. count another 30 seconds then plug it in and count another 30 seconds, all while holding the reset button down.
This should for sure reset the unit. You should now be able to log in under all the defaults and try configuring it again.

If you can detect the wireless network but you cannot connect to it, check the following:

1. Be sure that you are typing the correct network key (WEP, WPA-PSK).
2. If the wireless is unsecured, but still you can't connect to it, try to change the wireless channel.
3. Try to power cycle the router (disconnect the power cord from the wall socket for 5 minutes, then plug it back in).
4. Reboot the computer and try to turn off / on the WiFi of your laptop.
5. Reconfigure the router's wireless settings.
6. If same problem occur, contact the manufacturer and have them upgrade the firmware of your router.

If you cannot detect the wireless network, try the following:

1. Power cycle the router for 5 minutes.
2. Reboot the computer and try to turn off / on the WiFi of your laptop.
3. Change the angle of the router's antenna.
4. Change the wireless channel.
5. Reconfigure the router's wireless settings.
6. Upgrade the firmware of your router.

If nothing happens, then the router could be defective. Contact the manufacturer for RMA.

Good luck!

You will need to check the wireless settings of
the router.
Is there any computer online using the router.
check the IP address on that computer.
If yes then you can open the router set up page on
that computer.
router set up page is the page where you can check
all the router settings.
Click Here for more information about the routers
and network

Enter your username and password and then click OK to login. The default username is "admin" and the password, (no password).

You want to secure the wireless network.
Is there any computer connected to the router with the Ethernet cable?
If not then you will need to connect the computer to the router with the cable.
Check the IP address on the computer. Open the router set up page.
Once you open the set up page, you will find the option to make it secured

Click Here for step by step instructions

Hold down the reset button for 30 seconds to restore the default settings, it removes all security and the wep key.

did you type in password for the password?

page 58 reset it yet.? https://www.att.com/support_static_files/manuals/ATT_Mobile_Hotspot_Elevate_4G.pdf

try asking a question the above is not. or ask AT&T? we are not them.

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