Motorola Mobility 5.8 GHz Digital Cordless Expandable Phone System - Answered Questions & Fixed issues

Contact Looking For Help Mark Motorola Support

For people who have purchased cordless phone in usa and caller id is not working they should purchase fsk to dtmf converter at any local phone shop and caller id will start working.

Here is the article on various frequency used by various countries for caller id.

Hope this will help you out.

Detailed Product Description

There are 3 major caller ID specifications in the world: DTMF, ETSI FSK and Bellcore FSK. When users buy a foreign telephone devices(such as cordless phone, fax machine or computer telephony interface), may encounter the problems of non-match for caller ID standard. This will cause the device unable to display the caller ID. EX220 can solve this problem easily. This product can receive all 3 kinds of caller ID format, and convert to FSK(Bellcore or ETSI selectable) to match foreign telephone's standard.
EX220 has a rechargeable battery inside the device, during idle status, it gets power from the telephone line and recharge the battery, so no need to use or replace battery. Just plug one end to telephone line, and the other to the telephone device.
For example, if you live in Netherlands, Saudi or India, the caller ID standard is DTMF. You purchased a cordless caller ID phone from US(which uses Bellcore FSK standard), or from Germany(which uses ETSI FSK standard). You won't be able to use the caller ID feature. In this case, just get one EX220 and connect it between the telephone line and the cordless phone, your cordless caller ID phone will display the caller's number immediately.
Remark:
1. Telephone sets for UK and Japan standard are not applicable.
2. In some countries, users must subscribe to Telecom for caller ID service

Feature List
Caller ID Format Conversion --- Convert 3 kinds of caller ID(DTMF, Bellcore FSK or ETSI FSK) to ETSI FSK or Bellcore FSK(selectable)
Date/Time Stamp --- The DTMF caller ID doesn't content date/time stamp. User can set up clock of EX201, so each call will be sent with actual date and time stamp
Area Code Setting --- User can set up the area code, so the dial back feature can easily applied
Rechargeable battery powered by line --- Just connect to the telephone line, the built-in rechargeable battery can get power from the telephone line, no need any external battery nor power supply

News
Now, Multi-Line caller ID converter is available.

Maybe look at Redirect Notice for the manual. Mark Motorola Support

We recommend you contact our cordless phone support team for assistance. 1-888-331-3383 Mon-Fri 7:00AM-7:00PM CST Motorola Support

A specific team helps with this. You can find their info at https://motorola-global-en-roe.custhelp.com/app/mcp/service or email them at [email protected] Mark Motorola Support

Try relocating the base unit for testing purposes, to ensure that the unit is plugged into a working electrical outlet. Verify that the in-use charge light is lit. If the problem doesn't correct itself at another outlet, try the unit on a line outside of your home to test

Hi,

Can you tell me the full brand and model of the device or devices that you need replacement batteries for, and do they need to be rechargeable?

Contact Mr.Manivannan

Cell : 9841959640

Only stupids buy cordless phone from USA. India uses ETSI DTMF standard for Caller ID which is not supported by any cordless phone sold in USA. It is about time you trash your worthless instrument in the dumpster.

In USA, CANADA, telephone company uses FSK for Caller ID detection while Indian Telecom companies uses DTMF standard. this is the mismatch and reason for caller ID not working.

u need to purchase seperate caller ID for it.

Manuals for lots of appliances and other items are available in PDF files at various internet sites. In fact, Motorola may have their own site with download capability.

Google your phone model and see what comes up.

I am sure there is one to download but did not found anything with google... If search engines are of no help, just ask some deep web specialists, e.g. http://manualfox.com - if they don´t find it, it does not exist in the Internet.

For out going message:
Press and hold OGM button for a few seconds then you will hear a beep and you record your message then when your done press stop.

I don't usually recommend Radio Shack for anything but they do seem to keep a good supply of batteries like this around. There are also many on-line sources for these that may be less expensive, around $3-7 each on ebay with shipping for example.

Heres the direct link to there manual download page just find your model of phone and you can download a manual for free. CLICK HERE FOR DOWNLOAD PAGE

I hope this will help you. Drop me a comment if you still have problems. I will help you.Your vote is highly be appreciated

US phones use Bellcore FSK caller id. India uses DTMF caller id. Buy a DTMF- FSK converter at a telecom shop.

Hi William,

I bought it from a shop in Bangalore . If I remember correctly its "Chetan Electronics" on SP Road. Its a small shop , if you know SP road , its near Townhall ,City Market area
Cost me 400/-

Hope this is helpful

Regards

Raj

Change the channel on the base or the phones. That should fix the problem.

Do your Dial tone sound different. Your phone listens to the dial tone. if you have a new voice mail your dial tone changes.and your phone does the flashy thing accordingly. Contact your phone company.

download the user manual from the motorola web site for your model