The I250HD35 is plug-and-play with Windows XP. That means that all of the drivers needed to run your hard drive are included in Windows.
If your computer is asking for drivers when you plug in your drive, one of two things is probably happening:
1) Windows XP doesn't know where to look for the right drivers
2) Your drive has malfunctioned
The easiest way to assess which of these is happening is to take your drive and plug it into another computer that is running Windows XP. If it is detected properly on the other machine, then your computer doesn't have the right drivers or is looking in the wrong place for them. If it doesn't, then I/O Magic will be happy to replace your drive if it is still within the warranty period
If it is detected properly on another Windows XP machine, then when it asks for drivers, make sure to point it to the WindowsINF directory. This is where the default drivers are located.
If your drive is not detected properly on the other computer, your drive is probably experiencing a hardware malfunction. Please visit the I/O Magic website at
www.iomagic.com and click on Support for specific return information.
Have a nice day,
I/O Magic Technical Support