20 Most Recent IO Magic Corporation GigaBank (I250HD35) 250 GB USB 2.0 Hard Drive - Page 3 Questions & Answers

G'day mate ,just a thought is the new computer a SATA drive and if so it can tranfer at a rate of Giabytes per second instead of the slow IDE drive . now in properties of drives is IDE tranfer enable by windows 7 or in the BIOS ?

try disconnect your hard drive and then connect it again,start your cpu,if that don't work i thing your hdd is near end.....

replace your USB cable

Was your computer ever able to recognize your GigaBank, or is it new?

The most common problem people have with a new drive not showing up in My Computer are:

1) The drive is not formatted

2) The drive letter is mapped incorrectly

You can check both of these things in Disk Management by right-clicking on My Computer and choosing Manage, then clicking on Disk Management on the left hand side.

If your drive doesn't show up in Disk Management, and you are also unable to see the drive on multiple computers, then you may be experiencing a hardware malfunction.

If you are still within your warranty period and you are experiencing a hardware malfunction, we will be happy to replace your unit for you. Specific warranty and replacement information is available at www.iomagic.com, by clicking on Support.

Have a nice day,

I/O Magic Technical Support

Yes. Go to this site, download the zip, and install the software. It's called: Ontrack or something like that. This is what was recommeded to me via an online chat w/ I/O Magic's Technical Help representative. Sadly, it didn't fix my problem, but the recovery software could come in handy for future issues. Go to:
http://www.iomagic.com/techdownloads/ontrack.exe

I would try a different USB port on the PC and a spare cable if available.

get out a magnifying glass and examine the pins. if it is bent use a pen after you have taken out the ink portion. try to use the opening of the pen on the pin and gently and i stress gently straighten it out. if it is broken the only other option would be to get a replacement power adaptor. usually you can pick them up inexpensively on ebay, but if it is broken please advise me and i'll assist you in finding one. do NOT plug in any adaptor thinking it might work if it is not an exact replacement or you will have more then murphy's law problems.

abit late now but a motto i live by is that if you don't have at least three backups of a file... it wasn't really all that important to you

Hello,

yes, you can remove the external hard drive and put into your computer.

This can be achieved provide its not a laptop hard disk.

Take care.

Most external hard drives are formatted to FAT 32 for use in both Mac and PC. If you wish to format it for your Mac only (it will perform better),

Before you begin to use your new external hard drive with Aperture, reformat it to the Mac OS Extended file system:

1. Be sure your drive is attached and mounted.
2. If you have already written any data to the drive, back it up before proceeding to the next step.
3. In the Finder, choose Go > Utilities. The /Applications/Utilities folder will open.
4. Launch Disk Utility.
5. Click the icon for your external hard drive in the sidebar on the left.
6. Click the Erase tab along the top of the window.
7. From the Volume Format menu, choose Mac OS Extended (Journaled).
8. Enter a name for the external hard drive in the Name field.
9. Click the ERASE button.
   

is the external HD formated ?
open My Computer and press F5 or click Refresh from the View option in menu...
check if u get a new drive letter....once u refresh...

Try here:

http://www.ultimatebootcd.com/

About half the way down the page there are many hard disk diagnostic tools.

your drive is not being read,
have you set BIOS to boot from CD ROM,
is your CD ROM working,
is your XP CD working

Do the following
1 go to BIOS and re-set to BOOT from CD ROM
2 use another copy of XP/Win98/Vista etc to verify if CR ROM is reading the CDs else...
if you doubt CD ROM drive has a problem....
3 use a USB external CD ROM, and to do that u need to re-set the BIOS to boot from USB CD ROM

Hi Nerissa.

To start I must tell you that if the hard drive had been damaged (physical damage), then your data may be lost forever, and only using an expensive facility (about $800 or more), you may be able to recover data.

If the hard disk had been tested on different computers , and it does not work, then here are two possibilities:

The Mybook USB/ATA controller board is faulty.
In this case you can simply take apart the enclosure and mount the disk into a new enclosure. WD Mybooks are SATA, but double check the hard disk connector to ensure.

The hard disk inside is faulty.
In this case repair may be expensive. You need to locate a data recovery facility with a 'clean room' , the cost is usually more than $800.

If this happened after a power surge, then the problem is most likely a faulty controller board.

If the hard disk had been at some stage whacked or dropped, then it is usually a drive internal fault, in that case repair will be expensive.

A replacement enclosure will stfrom art about $20 on Ebay or Amazon, and must not necessarily be WD .
Check if your disk is Sata or PATA (IDE) before buying the enclosure.

Replacement is very simple.

The enclosure is just a box, and inside there will be 4 screws (or more) holding the hard disk to chassis and a connector to undo. Once the drive is free, place it into the new enclosure and connect cable and screws.

Here example of 3.5 enclosures:

Sata:

MASSCOOL UHB-381UES Black External Enclosure - Retail


Addonics Combo Hard Drive


StarTech.com 3.5in Silver USB 2.0 to



PATA:


RocketfishTM - 3.5" Hard Drive Enclosure: Electronics

Sabrent ECS-U35K Ultra Slim USB

MicroPac EC-525K 3.5"/5.25"


Here how the hard drive will sit inside a Rocketfish enclosure, this is a PATA connector hard drive. PATA is the big EIDE connector with 40 pin, the one that used ribbon cable:

Empty enclosure:



Enclosure with Hard drive installed:




Here instead PATA and SATA connector, so that you know what enclosure you will need. I think your drive is PATA, but chek it outbefore purchasing the enclosure.



PATA - IDE





SATA and E-SATA.


If you want you can save the $20/$30 to purchase the enclosure , and have the disk tested at a shop for about same price. A test will cost you about the same price as an enclosure.
Then if the disk is working, you can ask the shop engineer to install it into an enclosure (job will be done a better way), or get back the good disk and mount it inside an enclosure.

In case the disk does not work, it must be sent to a clean room facility.
In that case the cost will be high.

In that case here two links to clean room facility, you can get a free quote.


USA/CA: Hard Drive Recovery Group | Clean Room Data Recovery



UK/EU: Data Clinic's data recovery cleanroom


Let me know if you have further questions.


Please do not forget to leave feedback.


Regards.

Yes.

make this massge the disk is write- proteced remove the protection or use another disk

Hello,

There are a few possibilities, the fact the light is blinking generally means the power adapter is fine.
The options left are a faulty driver in your PC, a failed circuit board in the enclosure or a failed circuit in the drive itself.

First try the drive on a different PC and see if it works. If it does reply back and we can look into the failed driver. If it doesn't then take it to your local PC shop and have the technicians move the hard drive into a new enclosure.

If it works in the new enclosure buy the enclosure and your on the way. If it doesn't, then the hard drive itself is the problem. If that is the case you will need the help of a data recovery pro to retrieve your data. If this is the case reply with your location(Country, State and City) and I will assist you in finding a reputable pro to assist you.

Hope this helps FixYa,

Chris

If the computer is not seeing the drive, first try it on a different computer to confirm if the problem is with the drive or with the computer. If it works reply and I will guide you through figuring out what's wrong with your computer. Second, take the drive to your local PC shop and have the technicians move the hard drive inside it to a new enclosure and test it, if it works, buy the enclosure and you should be fine. Third, if neither of the first two suggestions works, then reply back with your location(Country, State, City) and I will be happy to direct you to a professional data recovery facility near you to help retrieve your files.

Hope this helps FixYa,

Chris

Remove the cover plate from behind the drive (where the plugs and on/off switch are.) You have to then remove the 2 screws. After that pull on the end with the blue lights to slide the hard drive out. If you have a tower computer, you can permanently install the hard drive and it should work fine as a secondary drive. Just make sure the jumper pins are set to "slave".

Just leave it in the case. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/