Zebra Z6M Plus Thermal Label Printer - Answered Questions & Fixed issues

You need to give more info. Are you using labelling software?

I would venture a guess that the sensor that detects the labels isn't working well - it's supposed to see the difference between label and backing paper and stop at the correct position.

Z6M+ printer doesn't have USB port, how do you connect this printer to Win 7 PC? if you are using parallel / serial converter to USB then good luck. Ideally to get zebra external printserver and connect the printer through the network.

First clean the sensor tag and sensor head open and tape. Then perform a calibration label pressing the PAUSE and FEED buttons and turn on the printer, release the keys until it starts to move the label. Wait until you are finished and ready to print.

Welcome to FixYa.Check the "Printing Properties" of the software you are using to print. The "scale to fit media" or an option to shrink the printout must have been turned on or checked. Depending on the software you are using to print, it is usually found at FILE > PRINT > Printing Properties.Thank you for using FIxYa.

Contact the manufacturer to find out where you can purchase a new printer head.

Hi. Thanks for your question

Print fainting could be caused by number of reasons. First think to check is ink roll. Replacing with new one would get this out of the way. If it still faints next thing I would do is once you opened the cover try and clean the print head and any visible rollers underneath the labels. Print heads can be cleaned with any alcohol solution. Best would be some kind of electronics cleaning solution. next thing to check would be labels themselves. It happened to me that labels where simply not very well finished and ink would not stick to them. Try roll of labels from other box you may have. If this all failed and your printer still faints labels that it never used to it could be the worse. Your print head may need replacing although this is very unusual for them to fail in this way.
I hope this helped you. Please don't hesitate to come back and ask more questions if this is needed. I've worked with thermal printers for 7 years now and I am sure we can find some solution to your problem.
Thanks for using FixYa

The sensor on this printer is a double sensor. The side close to the frame is the head open and the one on the outside is the ribbon present. It is adjustable. They both reflect off the chrome surface of the head assy. above them. First clean the chrome surface above the sensor and test before adjusting. There is one screw that you can loose and tilt the sensor to match the angle of the chrome plate above. Also the gap between the sensor and the chrome surface is .060in. or 1.5mm.

push down the print head assembli and you will see what the probles is then ajust it.

try to clean it, using the cleaning kit that is free when you bought the printer

ribbon in means, you choose direct thermal print method which is printing without a ribbon and yet you print with thermal transfer print method.

just check on lcd panel , change the print method to thermal transfer. and make sure the setting on your driver is thermal transfer too, or else it will keep reverting back to direct thermal

From the front panel buttons, press setup and scroll down to the password setting, it is factory set at 1234, you should be able to reset it from this panel.

www.lancerlabels.co.uk

You may have your contrast set too high. If it breaks as it feeds under the printhead (while printing) your contrast may be set too high.
You also could have a ribbon spindle issue. Are both ribbon spindles turning?

You have to search though the settings and either configure the media to auto or color.

Usually that means that the labels are missing from the printer. Turn the printer off. Reload the label stock and restart the computer it is connected to. Then it should work properly.

Might foul the ribbon sensor, clean the sensor and try to print again.

if you are not using a ribbon you should configure your printer properties in direct thermal the same with your printer configuration in LCD Panel, if your printer properties is different with the LCD Panel error condition ribbon out will come out to your LCD Panel

re donload software for it maby firmware update cheak settings in software ok

this is a color printer or not

The Zebra ZP 550 will work with the GK 420t driver which is free for download at zebra.com. After installing it restart shiprush and your zebra printer will show up in your printer selection menu.