20 Most Recent Lexmark Interpret S405 Wireless All-in-One InkJet Printer - Page 6 Questions & Answers

Welcome to FixYa!Please reply back with what operating system are you using, e.g. windows xp, windows vista or windows 7 and indicate if it is a 32bit or 64bit.Printer installation issues are mostly associated with incompatible drivers.I will be waiting for your reply.

Open Control Panel >> Printer and Faxes >> and in the left task-bar you'll be noticed "Add Printer".click there and "Next" and connect the printer to pc with stand by mode.Good luck

Try to clean the printhead nozzles on your printer. From the printer operator panel, press the Setup button > Maintenance > Deep Clean Printhead. Your printer will then print a test page forcing ink through the printhead nozzles and clean them.
You may also try to re-insert the cartridges in the printer.
Try to print a document again to verify that the problem is fixed.

It could be the print setting on your computer.
If you're using Windows, with your document open, go to File > Properties/Preferences. In the Print Setup tab, make sure to select "Print using all available ink" in the Ink Use section.
On Mac you can select Color in Print Setting in any expanded print dialog.

It could be a printer driver issue. Please follow the steps below to fix the problem.First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.After the reinstall process is successful, try to print again to verify that the problem is fixed.

Try to reset your printer's wireless network adapter. From the printer operator panel, press the Setup button > Network Setup > Reset Network Adapter to Defaults. The WiFi light on your printer will momentarily turn off then on to a solid orange light. You may then run the printer wireless setup utility on your computer to configure the printer for wireless connection.

Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.

However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.

Lexmark agents are prepared and able to help diagnose and resolve your issue. This may involve updating your printer firmware and/or replacing the printhead for your printer, at no charge to you, our customer. Installation is quick and easy for any customer to perform.

Your satisfaction with your Lexmark devices is our primary concern, and we are confident and committed to quickly correcting these issues.

Lexmark does not recommend the use of refilled/remanufactured cartridges. These tend to degrade print quality and printer/cartridge performance.
Note that when a cartridge is refilled, it can no longer register its ink level.

For the most optimal output experience with your AIO, Lexmark recommends that customers update their firmware. The firmware helps ensure that customers receive the highest yields of ink available from the cartridges, which offers the greatest value and means fewer necessary cartridge replacements.

If you choose to upgrade firmware, note that unauthorized use of third-party 'cloned' cartridges will no longer be possible.

When purchasing ink cartridges, Lexmark customers have two options:

Regular ink cartridges without license terms (100A/100XLA) that you may a) return to Lexmark free of charge (for recycling by Lexmark), b) refill, recycle or remanufacture themselves, or c) provide to third parties for refilling, recycling, or remanufacturing. Any Regular ink cartridge can be refilled by a customer or a third party and will continue to work in their Lexmark printer.

Return Program ink cartridges that provide customers with an up-front discount in exchange for their agreement to use the ink cartridge once and return it only to Lexmark for remanufacturing and recycling.

Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.

However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.

Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.

However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.

Welcome to FixYa.

Reset the printer by turning it off, unplug it from the power outlet. Wait for 5 minutes then plug it back again.

This problem is common to using a non-genuine lexmark ink cartridge. Using a genuine lexmark cartridge will resolve the problem.

Keep me posted.

Jas247

Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.

However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.

Note: Make sure you are using Genuine Lexmark Cartridges.

You can download the driver on this link:
http://downloads.lexmark.com/downloads/cpd/LEXMARK_S400_wcr_32_en.exe

If I could be of further assistance, let meknow. If this helps or solves the issue, please rate it and give a testimonialfor my response.

Hi,

Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

For the most optimal output experience with your AIO, Lexmark recommends that customers update their firmware. The firmware helps ensure that customers receive the highest yields of ink available from the cartridges, which offers the greatest value and means fewer necessary cartridge replacements.

If you choose to upgrade firmware, note that unauthorized use of third-party 'cloned' cartridges will no longer be possible.

When purchasing ink cartridges, Lexmark customers have two options:

Regular ink cartridges without license terms that they may a) return to Lexmark free of charge (for recycling by Lexmark), b) refill, recycle or remanufacture themselves, or c) provide to third parties for refilling, recycling, or remanufacturing. Any Regular ink cartridge can be refilled by a customer or a third party and will continue to work in their Lexmark printer.

Return Program ink cartridges that provide customers with an up-front discount in exchange for their agreement to use the ink cartridge once and return it only to Lexmark for remanufacturing and recycling.

It could be a printer driver issue. Try to uninstall your existing Lexmark S405 printer driver from your computer. On your computer, go to Start menu > Programs > Lexmark > S400 Series > Uninstall. After the uninstall process, reboot pc when prompted.
When your pc turns on, go to Start menu > right-click on Computer > Properties. Take note of the System Type (32-bit or 64-bit).
Use the links below to reinstall the printer driver: - Lexmark S405 Driver for Windows 7 (32-bit) - Lexmark S405 Driver for Windows 7 (64-bit)

This could be cause by some debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans. Please refer to this article found in the Lexmark website about Vertical Lines Down the Page when Paper Fed via Autodocument Feeder (ADF).

It could be a slight communication problem between the black cartridge and the printhead. Try to remove the black cartridge from the printhead. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reinsert the black cartridge. Check for any errors.
Make sure your printer is updated. You can download the firmware update for the Lexmark S405 printer by visiting the Lexmark website at http://bit.ly/s405fw.