Hello B13Designs,
If you receive a "No Production Server Active" message when using QuickDisc, make sure that the Production Server status is set to Active, Processing orders in Rimage System Manager. Once the Production Server is set to this status, jobs can be processed.
1. Open Rimage System Manager.
2. Select Production Server. Production Server status information displays in the right panel, next to the Production Servericon.
3. If Production Server is paused or stopped, press the play button. Production Server starts.
If this does not fix your problem, feel free to give our support line a call @ 1-800-553-8312 (Option 2).
Thanks!
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