Top 20 Leisure HOMEPRIDE Electric Fireplace Heater w/ Remote Questions & Answers

There is nothing on the maker TSI or the model number as you have written it. There is a 'Twin Star' in the link with a similar but different model number. If TSI is Twin-Star International, can I ask that abbreviations are never used on Fixya. You could ask their customer Service. There will be two wires for the blower, just positive and return. The heater will have one common return and a wires from the switch for low, a wire for medium, and a pair of wires that goes to both for high (low and med on together). If it has a remote, then you have electronic switches via relays. The clicking may be a faulty relay. https://www.google.com/search?q=TSI+Model+25ii033CGL Sorry not to be more help, but it just isn't out there. ..

Question edited for a lot more clarity. Direct from Sunbeam seems to be the only way. Most units like this use standard parts shared by many makes, so you can take it into a local electrical wholesale shop or try an online shop like ElectroSpares. https://www.google.com/search?q=Sunbeam+Indoor+Fireplace+FL23-R+parts ..

use a multi meter to test components and circuits

Not for sure what you have, but if you just purchased the house, there might be air in the gas lines. If it sat vacant and the gas was off, or if they has swapped meters/worked on gas lines? Try cycling the fireplace several times. Or look around for a small door opening or if it's mounted to the exterior wall, look outside for the supply line in. If you do find a valve in the closed position, be aware of the fact that it may be off due to a reason, and you may want a plumber/fire place tech to service it.

Follow the pilot line from the gas valve this should show you where the pilot is .

Certainly ask a local electrician to take a look. Some electricians have a call-out charge and some don't so it is worth looking in your local directory and making a few calls. It would seriously take the good fortune from the fault being just a simple one if a hefty call-out charge was added. Your friends and neighbours might be able to recommend someone. Your post indicates the fire isn't very old. You presumably didn't buy it direct from the now-bankrupt company, but like most people you probably bought it from a retailer? The fact there is a guarantee the company can no longer honour is rather meaningless when your contract wasn't with the manufacturer but with the retailer. When a person buys something a contract is made. In return for some money the retailer agrees to supply you with a fire that must be of merchantable quality. If it has worked for only a month it clearly wasn't of merchantable quality and the retailer should take responsibility for fixing it or replacing it.

Is this a gas fireplace or electric? If you would post the make and model that would be a big help. IF it is gas then it has a flame sensor in it and those get dirty.

a cubic foot is a 12inch by 12inch square by 12inch depth its like stacking 1500 little sq. boxes in a room or two.a 12ft by12ft room with 8ft walls would hold 1152 cubic feet or little boxes.so in comparison 1500cu ft is little more than one room,1000sqft is a small house.

Most of these unit are controlled with a millivolt signal that is generated from the thermopile. We see this often at the beginning of the year. Remove the wires from you wall switch and clean them so you have new metal showing and tighten them back to the wall switch. With your gas valve in the on position try the switch. If this doe not work do the same thing to the wires on the gas valve where they hook to the TP/TH connecting and the Th connection. More information can be found at www.allpartsinc.com

you have a problem with security valve you can find a small pin next to the ignition candle, make sure that this pin is close to the fire when pressing the button, this pin needs to heat to generate a low voltage to the valve in order to keep providing gas.

Matlock Soap It is electric, it can't give a Carbon Monoxide smell. That only comes from gas flames. This is an electric element and light bulbs. The smell is oil and plastic from manufacture, it will subside. You are right, there are no reviews. Manual https://www.manualslib.com/manual/86487/Kenwood-Hes20.html#manual ..

It may need repairing, do not take risks trying to fix it without an expert. But its 4 years old so its better to replace it with new.

You can buy Zing Ear ZE-215 from this website: https://www.ceilingfanswitch.com/product/ze-215-lighted-rocker-switch

Jake not being smart here but have to ask how do you know it is getting power ? Just being plugged into a known good receptacle does not mean it is getting power. If you know that power is actually getting into the fireplace then I would suggest a fuse is blown It may not be a fuse as you know it but rather a temperature fuse for overheating

THROW IT AWAY! OURS STARTED A FIRE!!!

Maybe its the fireplace's ignition spark box at the bottom of the fireplace, its behind the bottom vents and bought one on line and replaced it, easy as pie. Best of luck

Yup, the blower is on a thermostatic switch. You may have some control of temp, but it has it's minimums.

Check for recall. Contact factory.

leisureheating.co.uk They may be able to help

What are BTU's for Twin-Star model 25II033CGL