I am experiancing the same thing with my 02 T&C. When the van is shifting out of OverDrive, it is briefly in nuetral causing the van to seem to jump forward, then it shifts hard into a lower gear. I have found that keeping the van in "3" instead of "D" prevents the hard downshift. I am still trying to determine how to permanetaly fix the problem, but until then I keep it in third unless I hit the highway.
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