My viper car alarm is acting up i am unable to lock, unlock or start my car with it plus i cannot start my car what is going on

After Market alarms are always full of issues especially when the batteries are disconnected of the car batteries are disconnected.

Find a Viper Alarms installer and take it in for reprogramming with their pro grade scan tool computer.

To arm content theft alarm.
1. Open the door.
2. Lock the door with the power door lock switch or
the remote keyless entry transmitter. The
SECURITY light should flash.
3. Close all doors. The SECURITY light should go off
after approximately 30 seconds. The alarm is not
armed until the SECURITY light goes off.

If a locked door is opened without the key or the remote keyless entry transmitter, the alarm will go off. The headlamps and parking lamps will flash for two minutes, and the horn will sound for 30 seconds, then will turn off to save the battery power.

https://www.viper.com/support/guides.aspx
go to this site for operation manual and fault finding

Viper Keyless Entry Systems

https://www.viper.com/car/keylessentry/

Viper is the industry leader in keyless entry systems. Add the convenience of keylessentry to virtually any vehicle - even vehicles without power door locks!

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20 out of 32 products in Alarms, Remote Car Starters, Keyless Entry & Locks ..... ofKeyless Entry & Car Alarms allow you to lock and unlock power door locks.
How to program your keyless entry keypad - Ford Ownerhttps://owner.ford.com/.../locks.../how-to-program...Ford Motor CompanyDiscover how to lock and unlock your doors and how to program memory settings that will adjust seats & mirrors for each driver.SecuriCode™ Keyless Entry Keypad - Ford Ownerowner.ford.com/.../locks.../securicode-keyless-entr...Ford Motor CompanyLearn how to set a 5 digit SecuriCode on the Ford keyless entry keypad. ... Sign out. Register/Sign In · Your Vehicle. Service & Maintenance. Service & .... vehicle's SecuriCode keypad to lock and unlock your doors without having to use a key. ... Thekeypad will go into an anti-scan mode if you enter the wrong code seven ...How Programming Your Keyless Entry Can Make ... - Ford Life

Does it have alarm?

Contact the customer support at Viper and ask them

get pro back to sort it

If you go to the alarm control module under the drivers side knee panel near the steering column you can ground the green wire with orange stripe by sticking a small gauge wire in the plug where the green/orange wire is and as soon as it grounds the alarm will disarm.

I have a seperate remote start/alarm by viper and it's been acting up lately. So I had to use both remotes to unlock my car but got the back hatch open. It does still act up and seems like it's sticking. I'm going to try and give it a shot of wd-40 and see if that helps at all? If not then I don't know what to do? Maybe get rid of it then?