Bro the factory radios are bunk i had the same problem on my 02. replaced it with aftermarket and couldnt be happier
You might have to take it to the dealership to have the radio reprogramed. it should only cost 40 bucks. these radios are very tempermental and have a mind of their own sometimes. My profesional recomendation would be to have an aftermarket cd player in. they are much nicer and have way better quality than the factory radio's
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