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When you jump started the vehicle, it started as normal and you drove to a shop to have a new battery installed.?? Correct??
1. Who removed the old battery and installed the new one?
2. Did the car start normally immediately after the new battery was fitted? How frequently were you able to drive the car on the new battery before the problem you described appeared?
3. Has anything been done to the vehicle since the new battery was fitted.?
the battery in your in car is maybe drained or damaged or the alternator which suppose to charge your battery is not working so the battery remains uncharged. One way to know if battery is not being charged, jump your car and disconnect from jump leads and take out any one of battery terminals. If engine stops, then your alternator is not working and if it remains idling, then your battery is faulty. Replace battery and see if it works.
Car starts fine with a jump? You sure your battery is good? If the battery is good then you must have a connection bad right at the battery. If you jump it and it starts then the starter is ok. If you jump it and it stays running with lights on, heater fan on, etc. then the alternator is probably ok. The alternator won't keep the car from starting, but it might not let it start the next time if it is not recharging the battery. Please rate my answer so I am rewarded points for it.
A simple jump start with battery cables should get the car started and recharge the battery. If you don't like dealing with battery cables, there are products that attach from inside the car using the cigarette lighter to jump start the car that work very well.
If you can jump start it and it stays running....I am assuming that you connect the Jumper Cable Ground to something other than your battery. If so, Your negative battery cable is suspect. Check both ends for ANY corrosion or loose connections.
I won't say its an alternator problem because the alternator only charges the battery when its on, And it should start with the jump cables even if the battery and the alternator are bad. your Issue is not clear. Does the car start when you jump it ?
Has it been recently fitted? Most stereos require a permanent 12 volt supply and a secondary one connected to the ignition. Perhaps these have been mixed around causing the stereo to remain on?
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