By resetting to factory setting you can format your phone memory
but be aware take your all contacts to your memory (by using backup option)
dont forget to vote me it will help.
Seems your fault can be related to a hardware issue in the mother board but just to take a possible solution to reset if the phone has hung up because there of errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
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can u tel me how to do tat plz???????without getting nytin deleted......
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