When performing a HotSync operation with Outlook the following error message appears "The mail client cannot fulfill the request. Define Microsoft Outlook as the default for mail client." I have to change manually the default mail program from Outlook Express to Outlook to perform a HotSync operation. Outlook express is my default mail program. Every time I want to make synchronization I have to change manually my desktop defaults and back. I do not synchronize mails with the handheld. The conduit setting for Versamail is set to "Do Nothing". I uninstalled completely VersaMail, but still the problem persists: I keep getting the same error message and I cannot synchronize with MS Outlook while my desktop mail default is Outlook Express. Im asking your support for synchronization of the Palm with Microsoft Outlook without having to change each time my e-mail preferences. Please, help Thanks
Email synch is based on current MAPI preferences. The problem you have is that the VersaMail conduit assumes your mail client must be the MAPI default email client. You could adopt another profile in Outlook instead of OExpress which picks up the account you use in OE. This is the first instance of this problem I have ever heard of so I doubt if PalmOne would make a software change on this.
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