I have a ce-100 futura sewing machine that will not work with windows 7 what do i need to do to fix this problem

The Futura software and the machine drivers exist for Windows 98, NT, 2000, ME, or XP. If you have Win7 32-bit, you may be able to run in the compatibility mode. Load the CD into the optical drive, then right click on the .exe file on the CD. Then choose Properties. Select the Compatibility tab and check Run this program in the compatibility mode. Click Apply and OK. Then right click again and choose Run as Administrator. This isn't guaranteed to work since the changes in the OS are significant.

To check if you have Win7 32-bit or the 64-bit version, click Start > Control Panel > System and Security > System. The title will say Windows 7 (Version) for a 32-bit OS. It will read Windows 7 (Version) x64 for the 64-bit version of the OS.

If you have the 64-bit OS or the compatibility mode doesn't work, you need a computer running an older version of Windows. This can be a second computer, a dual-boot computer (where you select your OS at startup) or a virtual computer (that runs inside the real computer). If you have Win7 Pro or Ultimate or upgrade to one of those versions, you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. Install them in order. Then install the XP software from the above site in the virtual computer and it will work. (Other virtual computer programs are Parallels and VMWare.) All of the other options will require a licensed version of the older Windows OS.

I hope this helps.

Cindy Wells
(The last person I dealt with with the issue of an embroidery machine not talking to Windows 7 kept their old Windows XP computer just to work with the sewing machine. Fortunately the old computer was still working enough to use for the purpose.)