My Maytag dehumidifier runs but does not collect water in the tray. Instead, it appears to leak from the bottom and ice formed near one of the side portions. Please let me know what you think is the problem and how to fix it. Thank you

Mine is doing the same thing. The bucket is dry and the floor is flooded, so it is not an inability to condense, and it is not that the bucket has overflowed, and the bucket does not have a leak. It had been working great and then this suddenly started happening, it's as if the water is not flowing along the proper route and instead is gathering behind the bucket.

Robert, The water tubing that runs form the interior of the unit to the water bucket is clogged to solve this problem, turn the unit OFF & unplug it. Then do the following.

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: Is you don't have access to a Zip Tie, you can use something similar that flexible, like a long pipe cleaner. But, NO wire coat hangers.

I hope this helps you and thanks for choosing FixYa.

Does it have a filter?
http://whirlpool.custhelp.com/app/answers/detail/a_id/953

also:

"
It may be that the humidity level or temperature in the room where your dehumidifier is located is too low.

When the outdoor temperature is below 50 F, the indoor air will be dry even when the air inside is warm, therefore when it's cold outside the dehumidifier may collect little or no water.

Air conditioners will also remove moisture from the room, even if it's hot and humid outside, resulting in little or no moisture collecting in the dehumidifier bucket.

Some dehumidifiers have a deicer which turns off the compressor but keeps the fan running. When the compressor is off, moisture is not removed from the air. The deicer turns off the compressor when the room temperature is cold.

Some dehumidifiers do not have a deicer. If the room temperature is low enough, ice may form on the evaporator coil. The ice prevents the dehumidifier from removing and collecting water. If ice forms on coils, unplug dehumidifier until ice melts and room temperature rises."

Ice will often form if the humidity level is high or the air intake filter needs cleaning. If it's because of high humidity or being used in a basement, the unit may appear to still be running, but it's usually just the fan and it's going thru a defrost cycle.

If you check the filter, be sure to turn the Master ON/OFF Switch OFF and unplug the unit. Remove the filter and clean if necessary. If you wash the filter, use warm water and dish washing liquid. Rinse thoroughly and allow to dry completely, before reinstalling it. DO NOT run the dehumidifier without the filter installed.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

It may be that the humidity level or temperature in the room where your dehumidifier is located is too low.

When the outdoor temperature is below 50 F, the indoor air will be dry even when the air inside is warm, therefore when it's cold outside the dehumidifier may collect little or no water.

Air conditioners will also remove moisture from the room, even if it's hot and humid outside, resulting in little or no moisture collecting in the dehumidifier bucket.

Some dehumidifiers have a deicer which turns off the compressor but keeps the fan running. When the compressor is off, moisture is not removed from the air. The deicer turns off the compressor when the room temperature is cold.

Some dehumidifiers do not have a deicer. If the room temperature is low enough, ice may form on the evaporator coil. The ice prevents the dehumidifier from removing and collecting water. If ice forms on coils, unplug dehumidifier until ice melts and room temperature rises.

The filter (on some models) may be dirty or clogged. If so, clean the filter. For instructions on cleaning the filter.

I hope this help to solve, if this answer solve it, remember to rate it. Good luck.

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There can be many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

My brand new frigidaire 50 liter dehumidifier has been on for two days and has not collected water from my damp basement. It is on the factory settings: high fan and "CO" (continuous).

Mine leaks. Had leaked at other times but i took the vacuum cleaner to the front drain spout, that leaks into the removable basin. That worked in the past, but i't's not working now . The water is overflowing at the back of the catch tray and leaking out through the bottom underneath. The holes are clear, so it shouldn't be doing this. I am stumped.

By condenser I assume you mean the compressor is running. Is there ice forming on the front coil?

http://www.appliancefactoryparts.com/dehumidifiers/helpcenter/ownersmanuals/fedders/

This will get you your manuel