Police Phalanx Watch 11599JS 02 m Watch for Men Logo
Posted on May 06, 2011
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I have a Police Phalanx watch, black and rose gold effect. The glass has a couple of scratches and one of the rose gold markers has come away at the 10 o'clock position. Would it be expensive to repair ? Best regards. Bill

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  • Posted on May 06, 2011
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If the crystal of your watch is made of plastic, it may be possible to buff (or pay a jeweler to buff) it. Buffing a crystal is very inexpensive--sometimes free--and may eliminate the scratch, or, at the very least, greatly reduce its prominence. However, glass crystals cannot be polished in this way; the only way to fix chips or scratches is to replace the crystal, which can run anywhere from $15-50+, depending on the type of crystal and amount of work required to replace it and test for proper water resistance. Replacing the mineral glass crystals on some diving watches can be very expensive.
Markers on a watch dial are ordinarily stuck on with little pins and/or a dab of adhesive. If the detached marker is still in the watch, this is ordinarily a fairly simple repair. The watch would be opened and the movement removed. Next, the jeweler would carefully place the marker back into position, probably adding a tiny drop of glue to keep it in place. A job like this can cost as little as $25, if it requires no replacement parts and you take your watch to a place that does a lot of watch repairs, as opposed to a general jewelry store that has to outsource the repair to a wholesale workshop.

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