Check that it is installing to the correct file. Normally C Drive "Program files" I would suggest you go to the control panel and locate and completely uninstall the Epson scanner program first. This will give you a clean install. Check that during the installation, the disc may ask where you want the program to be installed. If it has a suggestion, let it instal itself, where it thinks is best.
SOURCE: Scanner twain driver will not install
Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success
Tareq
SOURCE: Software won't load on computer
Try this link
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58611&prodoid=53540925&infoType=Downloads&platform=Windows
This page has all the drivers and software for your scanner. Download and install.
SOURCE: Epson 4490 photo scanner drivers will not install on winxp system
I'm running Windows XP and have had similar problems - where the install process informs of a problem (at beginning of install) and to "Restart and try again".
Eventually resolved issue by selecting "Custom" install, then ticking all the selection boxes as had been automatically done in "Recommended" install - then continue with the install.
All sections of software now installed correctly.
SOURCE: Software installed successfully. Scanner will
Try shutting down your computer and then unplug from the power source. Wait a minute then plug it back in and turn on the computer.
Accept the driver installation even though it does not pass Windows Logo testing. Just accept it and continue with the installation.
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