Hi please can you help me to resolve my problem with a bizhub 35 it's get me a code number c1183

model number would help

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Check the exit sensor on the elevator tray (paper exit unit).

id someone leave a trash can or boxes under the output trays? To solve this problem requires removal of the rear cover of the finisher. Then remove the elevation drive motor assemble. Be careful don't want the output trays to fall!!!!!! Then while placing them in their proper position re seat the drive assy. The top tray should be just below the orange rollers (If they are cleaned) you will see several actuators the trays has to just touch them.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Hi

Error code C1183 means finishing option elevator drive malfunction. It appears due to tray lift motor failure on the finisher. To trouble shoot the issue turn off the power and open the elevator section to check the elevator motor. Wait for 2-3 minutes and check if the issue is resolved. If this doesn't work then check the alignment of front and rear rollers of the finisher. Also make sure that the finisher exit guide rollers are fine & the paper is exiting properly, open both rear and the front cover and check the lower gears attach is the up/down drive belt. Sometimes this error may appear due to a broken lower gear by the pin slot. Hope this helps...

Daniel

Hi richard_hutc,

It would appear that you have an issue with the finisher/sorter on the side of the machine.
Specifically, C-1183 means the elevator motor hasn't ascended or descended correctly.
Open and close the finisher and look for any paper jams in this area.

Good luck

C1183
Elevator motor ascent/
descent drive failure
• The elevator tray lower limit sensor (PC13) is not turned ON
even after the set period of time has elapsed after the main
power switch is set to ON.
• The elevator tray home position sensor (PC11) and elevator
top face detection sensor (PC12) are not turned ON even
after the set period of time has elapsed after the elevator
motor (M11) is energized.
• The elevator tray does not stop at the position for the specified
tray after the elevator motor (M11) is energized (beginning of
descent operation) and the elevator tray lower limit sensor
(PC13) is turned ON.
• The elevator top face detection sensor (PC12) is not turned
ON even after the set period of time has elapsed after the elevator
motor (M11) is energized (beginning of ascent operation)
when paper is being fed out.

C1183 Finishing option elevator drive
malfunction
See FS-514 Service Manual.
See P.65

First check the alignment front and rear of the finisher, check the finisher exit guide rollers if the paper is exiting properly, open both rear and the front cover and check the lower gears attach is the up/down drive belt. that lower gear one might be broken by the pin slot.

Its an elevator ascent/descent motor failure. You didnt by any chance have any thing such as a big box of paper or a trash can sitting under the exit trays did you? Check it to make sure the trays are level also.

put finger in power socket