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My verbatim wallet drive is no longer detected on any computer. Less than 2 month old. When it is plugged in the drive lights up but usb does not see it.
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My Verbatim Sto N Go 8GB USB Flash Drive does not work in any port, in any computer. When I plug it in, the "Device is not recognized" error comes up. When I click on it, and the Unknown Device Properties comes up, the device status reads: "Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer."
The driver details read: Provider: Advanced Micro Devices File Version: 1.0.11.82 built by: WinDDK Digital Signer: Microsoft Windows Hardware Compatibility
This is the 2nd drive of this same brand that quit working within 6 months. I have MONTHS of work on files in this drive, and would hate to have to redo all that work! I was real careful after the first one went bad to use the eject button when removing it from my computer. But I am thinking the last time I clicked the eject button, it froze, so I just pulled it out without the message coming up. Hopefully there is someway to get the computer to recognize this drive again???
is it a usb 3 or usb 2 verbatim wallet drive the laptop might have a usb 2 card installed and was able to power it for a while you might need to get a usb 3 card http://www.ebay.com.au/itm/4-Port-USB-3-0-HUB-PCI-E-Express-Card-Adapter-/320824917706?pt=AU_Components&hash=item4ab2a7beca $12.58 free postage You might get these on Ebay im not sure which country you are in this might guide you to one you could get this on Ebay if you dont have an account you will need to create one https://scgi.ebay.com/ws/eBayISAPI.dll?RegisterEnterInfo Add Email adress Add Bank Acc Add Credit Card also add your postal adress also add a paypal account when you get to the paypal login page at the bottom you will see new to paypal sign up tab paypal to create an account paypal registration password ,bank card /credit card,phone numbers home/mobile ,email adress and a postal adress http://www.paypal.com/ be very specific when you type in the search always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described you will even see the pictures of your item so you cant make a mistake and get them home delivered hope this helps you
From the information provided, it appears to be a direct hardware failure. Verbatim appears to not offer much on providing information on such issues, so it would be safe to say is have it replaced.. I am not 100% sure but some external drives come with a 7 year warranty, you could also try to have your data recovered from a local computer service in your area so you do not lose the data. But, in all it would be advised to replace it.
You just installed in your computer a USB virus scanner sofrware. Just uninstall this software and this message will disappear every time you plug external HDD.
An external hard drive is a normal hard drive with a converter to change it to USB. If you have important information on it, you could open it up, and connect internally to your computer, however, opening it will (almost always) void the warranty.
I'd recommend contacting whoever sold it to you, and asking them: 1) If you can open it up, to connect it internally, to get your data off, and 2) For a replacement.
Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.
Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.
Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps
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