20 Most Recent Verbatim 500GB USB Desktop 500 GB Hard Drive Questions & Answers

If the drive did not actually fall, there is a good chance you just damaged the USB port. The jolt could have detached it from the circuit board. The case holds a normal hard drive and can be removed and placed within another case or a dock. External Hard Disk Drives HDD Docking Station eBay External hard drives come in 2 sizes, 2.5" and 3.5". If you get the case be sure you get the right size. The dock accepts both sizes.

Go into Device Manager and if it doesn't appear there click "scan for hardware changes". If that doesn't work, makes sure you have plug and play enabled. Always use the safely remove hardware option when unplugging it.

You might be able to open it up and power the drive directly from a computer (and connect it directly, too). Hard drives are very prone to damage from being dropped, bumped, etc. It may be dead. A "data recovery service" can recover the data. Expect large price for that.

If you're running an OS with Bitlocker, you can use it to password protect your drive.

Try to install the required drivers for the external USB-enclosure. If you did, you should verify if the connections inside the encloser is well connected, as you should also check if the included powersupply (adapter) will be sufficient to power the internal harddisk.Another test is to connect the drive to a different USB-port at your computer, or,... even better, connect it to a different PC.Another option is that the harddisk is not formatted. Some OS'es (like Windows) don't handle this well. You can look for Acronis Disk Dokter at Internet, to overcome this.If all failed, well, then you got an hardware issue. Either the external enclosure is malfunctioning or the harddisk is defective.

A cyclic redundancy check error on a hard disk means that part of a file read from the hard disk doesn't match the expected value. A cyclic redundancy check error, in other words, means that files on your hard drive are corrupted. Repair a cyclic redundancy check error on a hard disk using the Check Disk tool in Windows. Click "Start" and click "Computer." Right-click the hard disk with the cyclic redundancy check error under "Hard Disk Drives" and click "Properties." Click the "Tools" tab at the top of the hard disk "Properties" window. Click "Check Now" under "Error Checking." Select "Automatically Fix File System Errors" and "Scan for and Attempt Recovery of Bad Sectors" in the "Check Disk" window by clicking each option if it isn't already selected. Start a disk check and repair by clicking "Start" in the "Check Disk" window. Click "Yes" if the "Do you want to schedule the disk check to occur the next time you restart the computer?" prompt appears. A disk can't be checked if it's in use, so you'll need to restart Windows to check it. Restart your computer by clicking "Start," clicking the arrow icon to the right of "Shut Down" and clicking "Restart." (External drives will not schedule to happen on restart it will happen straight away.)

A cyclic redundancy check error on a hard disk means that part of a file read from the hard disk doesn't match the expected value. A cyclic redundancy check error, in other words, means that files on your hard drive are corrupted. Repair a cyclic redundancy check error on a hard disk using the Check Disk tool in Windows. Click "Start" and click "Computer." Right-click the hard disk with the cyclic redundancy check error under "Hard Disk Drives" and click "Properties." Click the "Tools" tab at the top of the hard disk "Properties" window. Click "Check Now" under "Error Checking." Select "Automatically Fix File System Errors" and "Scan for and Attempt Recovery of Bad Sectors" in the "Check Disk" window by clicking each option if it isn't already selected. Start a disk check and repair by clicking "Start" in the "Check Disk" window. Click "Yes" if the "Do you want to schedule the disk check to occur the next time you restart the computer?" prompt appears. A disk can't be checked if it's in use, so you'll need to restart Windows to check it. Restart your computer by clicking "Start," clicking the arrow icon to the right of "Shut Down" and clicking "Restart." (External drives will not schedule to happen on restart it will happen straight away.)

What ever program you used to back up the files in the first place.Did you use windows, or a different program ?Are they stored on this Verbatim 500GB USB Desktop 500 GB Hard Drive ?When you use a program to backup a operating system, the program has the option to restore the system.If you copied files onto another HDD, then you just copy them back.You need to post what you used to do this.

Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps