We have a Gold Star Dehumidifier DH50E and the compressor/motor sounds louder than normal and not collecting water. It is about 15 years old and has always worked well but does not seem to be collecting water as it should.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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There can be many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,
When the compressors start to go bad they often start to get very loud also...the cost to replace the compressor will probably be more then a new unit...

Also check out this tip about dehumidifier problems...

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

Yes they should last longer than that, but the sad thing is that they don't make anything like they used too...just check out all the problems in this site for a few minutes...most of the problems should never happen...

heatman101

heatman101

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

the evaporater coils rot out and the freon leaks out. thats about all the longer these newer ones last now.

unfortunately it sounds as though your refrigerant leaked out. If your compressor is running and no moisture, this is probably the case. What is the temperature of the air coming out?

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,
A dehumidifier is just a refrigerating machine with it's shirt hanging out and there is not much in the way of serviceable parts inside.
If the compressor runs - the throbbing sound - and it doesn't collect water then either the intake filter screen is totally clogged with fluff or the compressor has leaked it's gas away, in which case it might run continuously and get hot to no good effect.

If it doesn't run then it may be that the motor capacitor has failed, but that can soon lead to the compressor motor cooking itself; leaving you with an expensive doorstop.

The one thing you might get checked is the "bucket full" switch. There will be a floating part on the bucket which rises up when the bucket fills and eventually makes contact with another part which is connected to a small switch. If that switch has failed you might be lucky and get an inexpensive repair job done.

If these suggestions do help you solve the problem, please give my reply a suitable rating. If they do not, please add a comment with more details so I can try to help you further.
Cheers, D

compressor may be starved for freon or blockage in freon line...tech must troubleshoot.