Norton antivirus(W32.jeefo : virus name)

NO, you do NOT have to purchase a new laptop.

What the people at Norton probably meant was that your Norton anti virus software has expired and you need to purchase a new anti virus subscription from Norton if you want them to help you.

There are however other anti virus software manufacturers out there that are free and/or will allow you a 30 day trial period.

To help you clean out the worm in your system:

• Find out the name of the worm you have on your system (your norton program will tell you this).
• Go to this page: http://free.avg.com/us-en/virus-removal
  
• Click on the link that has the same name as the worm on your system (don't worry about the I-worm or W32 part of the name, e.g. if your worm name contains navidad you want to click the I-worm/navidad link or if your worm name contains bugbear you want to click the I-worm/Bugbear.C link etc.)
• Follow the instructions on the page you get to in order to get rid of your problem.

Hope this helps ;) 

If there is w32 blaster worm on your computer, it seems there is not only this worm but also other problems. You can use some anti-virus software such as Kaspersky or Norton to remove the w32 blaster worm. If it doesn't work, reinstall operating system. If you are in emergency and not a computer expert, I suggest you do this by some software. Some software can check your computer health first and report your computer status including software, hardware, security and stability. Then you may follow simple steps to remove all viruses and fix other hidden errors.

Try the free version of Malwarebytes
If you have issues installing it, try renaming the file and then renaming the main .exe after it's installed. Some viruses and trojans can recognize the file name and prevent it from installing/running. Also try safe mode to install and run a full scan.

BD online scan will not be performed if the virus is still active. Its not a dangerous one. Its most of the time do mailing. Remove it manually.

yes
same issue with and my many client.

Downaod quick heal from here then install then update it it scan all your ssytem in boot time scanner.
Then it rmoves all salt32 virus
http://download.cnet.com/Quick-Heal-AntiVirus-Plus-2009/3000-2239_4-10838310.html

Norton Anti-Virus 2008 was made to not be uninstalled. It had integrated itself into your system files preventing Windows Installer from removing the anti-virus machine. Symantec has made this tool available to remove the product. However believe me when I say traces of Norton will remain until the hard-drive is reformatted.

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Once you remove Norton, I highly recommend you stop using Symantec products and check out ESET's product line of Anti-Virus and online-security tools.

http://www.eset.com

Use PANDA or SPYWARE Doctor available on net.
Please update the antivirus after first installation.

Zulfikar Ali

Kaspersky AntiVirus is Best ....

Download Kaspersky Antivirus and your problem will be solved...

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

1. Disable System Restore (Windows Me/XP).
2. Update the virus definitions.
3. Run a full system scan.
4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

• How to disable or enable Windows Me System Restore
• How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:

• Running LiveUpdate, which is the easiest way to obtain virus definitions.
  
  If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.
  
  If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.
  
  
  
• Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan

1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
   
   For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
   
   For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
   
   
   
2. Run a full system scan.
3. If any files are detected, follow the instructions displayed by your antivirus program.
4. Delete the autorun.inf file from writeable removable devices, if necessary.
   

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.


After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

1. Click Start > Run.
2. Type regedit
3. Click OK.
   
   Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.
   
   
4. Navigate to the following registry subkeys:
   
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
   HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
   HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\"load"
   
   
5. In the right pane, delete any values associated with the worm.
   
   
   
6. Exit the Registry Editor.

pls AVG antivirus install it is very useful of these type of virus