Movements become "dry" over time and must be serviced.
Another common problem we see is that there is oil or battery acid (from a previously leaking battery) inhibiting proper connection between the contacts and the battery.
The quartz and the circuit itself may also go bad on a movement at any time.
If it is under warranty, you may send it back directly to Lucien Piccard.
I recommend you visit your local Certified Master Horologist for what is usually a free diagnostic. They can test the battery, the connection, the movement, and usually repair, service, or replace the movement for you. They will also generally give a free estimate.
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