Also had this problem with windows 7, Go in to "Devices and printers" If your camcorder is recognised there ie "Samsung Camcorder" Right click it you should be given a menu with several options choose "Browse files" then "CD Drive (*) intelli-studio" this opens the software installed on the camera, go down the list and find "setup_f" double click this and this should start the install process, it will probably tell you there is a newer version and ask you if you want install this select yes and hopefully this will then install the program , Hope this helps someone . Colin
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