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When the Sansa Express keeps freezing you can RESET the device using next step:
note:
The device can be either on or off, player NOT connected to the computer:
Press and hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.
When the "rebuilding database" message keeps coming back, the player will need an update.
Use the Sansa Firmware Updater (works on Windows only) or go for the matching download on the forum: http://kb.sandisk.com/app/answers/detail/a_id/446/kw/database/p/555%2C662%2C687/r_id/101834
The Sansa Firmware Updater will contain the driver for the computer to perform a firmware update on your player [ METHOD 1 ].
When downloading the driver package manually, first put the driver "StMp3Rec.sys" in the correct folder on your computer. Next start the SansaExpressUpdater [ METHOD 2 ].
During this update, connection between player and the computer is based on MTP mode, Media Transfer Protocol: Drivers and software are needed to get access to the player.
You'll probably need to buy them from an online store. The Sansa Express is a discontinued player, so SanDisk doesn't make accessories for it anymore, but if you go to Google and do a search for "Sansa Express" and earbuds, you'll see stores that still carry them.
I recommend, though, that you just go to your local electronics store and buy a pair of earbuds. Not only will it probably be cheaper because you don't have to pay for shipping, but you can return them if they don't work out for you.
Normally your Sansa Express would show up as "Sansa Express", which would indicate that it is in MTP mode. The Sansa Express doesn't supply a menu option to switch to MSC mode, which would cause it to show up as a "removable disk". Apparently your Sansa Express has somehow switched to MSC mode. MSC mode is necessary for upgrading firmware, in which case it's called "recovery mode", and it's possible that some combination of key presses (usually involving holding down the power/hold button) put it into this mode.
If you double-click on "removable disk (K:)", do you see a Music folder? If so, is there anything in the Music folder?
The Sansa Express was only designed to hold up to a 2 GB Micro SD card because that is as much expandable memory it was meant to read. Anything bigger as in your case will cause the player to go slower than normal as it tries to read the card and after a while, it will most likely freeze. If you try it with a 2 GB Micro SD card, it should work.
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