USB 2.0 PORT NOT WORKING - Intel DG965RY Motherboard

This is because you are plugging in a USB 2 device to a standard USB port, or a USB 3 device into a USB 2 port. The computer is just telling you that if you upgrade the hardware, the device will work faster. Its more of an information message than an error. Your device should still function fine.

Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

Plug the Dongle to the other USB Port and reinstall the Broadband (Mobile Partner) Software again...

Is this a USB or PS/2 keyboard? If it is a PS/2 then the port that is integrated on the board is not working. If it is a USB, try plugging it into another USB port and see if it will work. If it does not work on either port then the ports on the system board are not working. It means u're having some malfunctions on the system board itself.

If it is a USB keyboard and it is that the USB ports integrated on the system board are not working, buy and install a PCI card with USB ports. It should work then.

It is basically 2-port USB powered HUB built into the monitor, did you hook up the USB cable from the monitor USB Input port to the USB port on the PC?

You need the motherboard specs, which you can look up on the internet, based on the maker.
With the USB ports, the front ones often don't include power.
So plug a powered 4 port hub into the front port, and then the hub will supply the power after that.

The message comes up when a USB 2 device is connected to a slower USB 1 or 1.1 port. It is only to advise you that the devise will operate faster on a USB 2 port. If your computer has only USB 1 or 1.1 ports, you will always see the message. You can buy and install a card with USB 2 ports and install it. It will come with the USB 2 drivers. Install the card and the drivers and then connect your USB 2 device to the new hardware and you should not see the message anymore.

Good luck, And let me know ho it works out for you.

~ Spoem

Your computer is functioning correctly.
The USB ports on your laptop are USB1 ports its pard of the hardware.
Your PCMCIA USB 2 card runs at USB 2 speed and therefore when you connect a USB 2 device to this port you will not get this USB message.

CHECK BIOS TO MAKE SURE IT DID NOT TURN ITSELF OFF WHEN YOU PLUGGED IT INTO THE USB.BIOS MAY HAVE TURNED IT OFF TO PREVENT A CONFLICT.RICHARDM69

I have the same problem with the USB's not working. Suppliers say Motherboard problem. solved it by purchasing a PCMCIA to USB port. at least i now have 2 USB ports. you could probably get one with 3 ports.

Kevin S.A.