-
Expert
88 Answers
- Posted on Dec 23, 2010
Re: Password Reset Helpline Call 1-8O5-225-669O
We are...
In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:
- Go to https://mail.google.com/ (related: other Gmail URLs).
- Click on I cannot access my account link.
- Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
- Enter the username for the Gmail or Google Account in the field provided.
- Enter the captcha letters as shown in the image on screen.
- If you never login to the Gmail for the previous 24 hours, a secret
question as set in the Google Account will be presented. Answer the
question with a correct answer in order to be able to reset the
password.
If you're unable to answer your security question and the account has a secondary email address
configured, a link will appear at the bottom of the secret question
results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.
If you have login to Gmail in the preceding 24 hours period, the password reset
email will be sent immediately instead. Follow the link to reset the
password. If you don't have a secondary email address, or if you no
longer have access to that account, repeat the steps above after 5 days.
At that point, you'll be able to reset your password by answering the
security question you provided when you created your account.
- If you cannot remember the answer to secret question,
cannot answer the secret question correctly and do not receive password
reset email in secondary email account, try to contact Google for help.
×