Lexmark Optra T610 Laser Printer Logo
Posted on Dec 14, 2010
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WHEN I WONT TO PRENT MY PRENTER TOLD ME THAER IS NO SOFTWER MY PRODUCT : oPTRA t 610 WHEN I WONT PRENT I TURN OFF & ON oR OBEN THAE DOOR

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Doctor PC

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  • Lexmark Master 7,733 Answers
  • Posted on Dec 14, 2010
Doctor PC
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Default Printer Issue
The wrong printer is set as the default. See the image below for an illustration.
WHEN I WONT TO PRENT MY PRENTER TOLD ME THAER IS - pattlnk_1132009_021-enus32058def.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:



    1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
      -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

    2. Right-click on the printer icon, and click Set as Default Printer. A check mark displayed above the printer icon now identifies it as your default printer.

    3. Try printing again.

Topic 3: Printer is "Offline"
The printer is set to Offline and the printer icon appears washed-out. See the image below for an illustration.
pattlnk_1132009_022-enus32058ofln.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:

  1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
    -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

  2. Right-click on the printer icon, and select Use Printer Online.

  3. Try printing again.

Topic 4: Printer is not Ready
The printer is in an "Intervention Requested" state (e.g. paper jam, paper out) but no Windows print error notification message is displayed.
Explanation
The print job cleared the print queue. This means the print queue icon has disappeared from the notification area ('systray') of the task bar. The printer is holding the job, however, until the the printer is returned to a ready state.
What to do
Check the printer LCD, or operator panel menu, to verify that the printer is in a ready state. If not, return it to the required status.
Topic 5: Printer is Paused
The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.
Explanation
This is typically an end user error. Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).
What to do

    1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)
    2. Click on Printer in the upper left-hand corner of the menu bar.
    3. Is there a check mark next to Pause Printing?

      -If yes, click on Pause Printing to turn off this Windows feature.
      -If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.

Topic 10: Windows Print Spooler Issue
A problem with the Windows print spooler is preventing successful printing.
What to try
Stop and start the Windows print spooler. To do this:

  • -In Windows XP, click Start > Control Panel > Administrative Tools > Services, click on Print Spooler, click on Stop the service, and then click on Start the service.

  • -In Windows Vista, click Start, type services.msc in the Start Search box, and then click services.msc in the Programs list. Right-click on Print Spooler, and then click Stop. Finally, right-click on Print Spooler again, and then click Start.

Remove the first print job from the print queue. To do this:

  1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)

  2. Click on the first job listed so that it is highlighted.

  3. Click on Document in the top menu bar.

  4. Click on Cancel.

  5. Click Yes when you see: "Are you sure you want to cancel the selected jobs?"

Click here for illustration.
Topic 11: Other Issues
Other possible causes of a print job not printing include:

  • -USB connection problem if locally connected only.

  • -Firewall issues preventing communication.

  • -Workplace virtual private networks (VPNs) preventing communication. VPN tunneling may be required to ensure successful communication. Enabling this feature may require network administrator approval and assistance.

  • -Document formatting.

  • -Driver settings.

  • -Application-specific issues relating to the application's Printer Setup.

Topic 12: Last Resort
If you have tried all of the above suggestions to no avail, try the following:
  1. Reboot your computer and try printing again.
  2. Turn the printer off and on, and then try to print again.
  3. Install a different printer driver, e.g. PCL, PostScript, HBP, or XPS driver.

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