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The easiest thing to do is put another cartridge into the machine and to see if the problem goes away. Even if you can get a empty cartridge that is still working. If the black line is still down the left side after changing the cartridge the fuserfilm in your fuserunit might have a tear in it in which case you'll have to send it to a repair centre.
I think you'll also have to clean the fuserunit. This is the hot part at the back of the machine. Take of the back covers and you can take it out to clean it.
Hi, try this.
Feed paper in tray 1.
If this works fine you better replace the roller and separation pad in tray 2.
To test where the swath of ink is comming from try this:
Feed papaer in tray 1.
Send a printjob. As soon as the paper is in the machine open the topcover.
Remove the cartridge and take out the paper carefully.
Check if the swath of ink is all over the side or only there where the paper was in the fuserunit.
If it is all over the side, the cartridge is defective. If its is only there where the paper was in the fuserunit you will have to replace the fuserunit.
Good luck,
Gerrit Jan
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