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Posted on Jun 24, 2008

ZEN V PLUS Software Installation

I happen to overlook the warning to install first the software before connecting my new ZEN V Plus to my laptop. Now, whenever I connect my ZEN V Plus to my laptop, it cannot detect the device. Could someone help me what to do? Thanks a lot. I installed the software for the Zen V Plus and then connected my player to the computer. I keep getting a prompt to connect it. How can I get it to work?

  • 10 more comments 
  • creazy_boy03 Jul 15, 2008

    i have a ZEN V Plus and i had to buy a new computer and it dont wanna work, it says that the device is not connected, i already try to restart it and nothing happens, i also reset it and it didnt do anyting either, and every time i connect it to the computer it says that is shutting down and then it restarts, and the computer shows a warning that says that there was a problem while installing the hardware and that device my not work properly, what should i do???

  • da214bballsa Sep 02, 2008

    cant find my cd and i need to get song wut can i du

  • Anonymous Sep 18, 2008

    I dont installed the zen v plus sofware, where i can found?

  • Anonymous Oct 01, 2008

    i connect my zen v plus to the pc and it well charge but wont show up on the windows media player

  • Anonymous Oct 11, 2008

    yea i have this same problem i cant figure it out

  • heartofwisdo Nov 07, 2008

    I installed the software and the program worked several times. Now all of a sudden it won't recognize the MP3 when I want to download.

  • Anonymous Jan 09, 2009

    Has there been a solution for this?

  • Anonymous Jan 17, 2009

    IT SAYS FIREWALL PROTECTIN AND I CAN'T GET IT TO DOWNLOAD ON MY NEW COMPUTER

  • Anonymous Jan 24, 2009

    When we reinstalled laptop the zen installs are gone. What do I do? It charges the battery but does not find it..

  • Anonymous Feb 03, 2009

    Installation problem

  • Anonymous Apr 09, 2009

    same

  • tosti Apr 09, 2009

    i lost my instalation cd from zen v plus

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  • Posted on Nov 06, 2008
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I happen to overlook the warning to install first the software before connecting my new ZEN V Plus to my laptop. Now, whenever I connect my ZEN V Plus to my laptop, it cannot detect the device. Could someone help me what to do? Thanks a lot.
I installed the software for the Zen...

Anonymous

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  • Posted on Dec 13, 2009
Anonymous
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Joined: Aug 06, 2009
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Got the same problem for my 2gb Zen V plus after a new installation of MS xp pro sp3...

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Anonymous

I lost my cd for my zen v plus.
knowidontknowwath to do

A

Anonymous

You probably just have to restart and then it should work

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Anonymous

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  • Posted on Dec 13, 2007

SOURCE: ZEN V PLUS Software Installation

hi,
Can u help me to find a link som I can download instellation cd for my creative zen touch 20 GB.?

SEC. Katy

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0helpful
1answer

Hello After downloading a supposed updated software to my creative Zen V PLUS 2Gb, It doesn't start anymore! After "CREATIVE" and "ZEN v plus" usual display, it shows yellow triangle and "firmware Problem"...

it seems that ur firmware is interrupted while installation or corrupted while installation.make sure the version is for ur device,then try to update it again.
if this doesnt work try to get an old version of the update

4helpful
3answers

My creative zen v plus has a problem with its firmware and i don't know what to do

All support for Zen V Plus on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus

Before reinstalling firmware, first backup your data from the player.
All data will be erased when the device gets new software on it.

Download the firmware from the support page.
Click "Show details" next to the firmware download for an overview of the requirements and instructions.
Connect your player with the computer and install the firmware:
do not disconnect until the installation has completed.

After this the player should have all its maps for the media.
1helpful
1answer

My creative zen stone plus mp3 isnt recognised when connected by a usb to the pc

first install all the drivers and software that came on the cd with the device. if the installation procedure asks to connect the device, connect it, if not, wait with connecting until after the install is complete and after you have rebooted the computer...
0helpful
4answers

Installation

only way is to contact creative. good luck, you could buy a broken one on ebay, make sure it has software
0helpful
1answer

Not recognising my creative zen mp3 player...

i had the same problem but solved it, it seems that the usb driver does not always install with the software installation. so you must install using the DEVICE MANAGER make sure first your mp3 player is connected, so ( copy & paste) your software to desktop, then go to CONTROL PANEL, then SYSTEM, then HARDWARE then DEVICE MANAGER, in device manager you should see ( zen v plus ) with a yellow question mark above it, which means the drivers are missing, click onto that and follow instructions to install the drivers which you will find in the software you have pasted to desktop. good luck, tony spain
4helpful
2answers

Creative zen v plus

i had the same problem but solved it, it seems that the usb driver does not always install with the software installation so you must install using the DEVICE MANAGER make sure first your mp3 player is connected, so ( copy & paste) your software to desktop, then go to CONTROL PANEL, then SYSTEM, then HARDWARE then DEVICE MANAGER, in device manager you should see ( zen v plus ) with a yellow question mark above it, which means the drivers are missing, click onto that and follow instructions to install the drivers which you will find in the software you have pasted to desktop. good luck, tony spain
0helpful
1answer

Installation

Try to use Windows Media Player 10 or 11 Try that
1helpful
2answers

ZEN V PLUS Software Installation

hi,
Can u help me to find a link som I can download instellation cd for my creative zen touch 20 GB.?

SEC. Katy
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