SanDisk Sansa E280 MP3 Player Logo
Posted on Oct 22, 2010
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I have a Sansa e280.v2 player there is no converter showing when I plug it in. I had never tried to download videos or photos before. I tried downloading the update installer for the converter on the Scandisk site, the bubble does not show up to update firmware which means that I do not need updates (?). I saved the update to my download file as it said it was "not available try back later". The version of the installer ( in properties) says it's 1.0.1.8 I have a new computer ( windows 7) and don't remember if a CD with software came with the player? The version showing in info says it'sV03.01.11a I have had this mp3 player about 3 years now but never used it. If software came with it, I can't find it...so why does the update installer not work..it listed Windows 7 as being compatible, is the Vo3.01.11a the latest update? If not, any ideas why I can't download the updates and also get the converter? thanks

1 Answer

Anonymous

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  • Master 449 Answers
  • Posted on Apr 21, 2011
Anonymous
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Joined: Dec 01, 2007
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Try these instructions:
You need to download and install the Sansa Media Converter
http://kb.sandisk.com/app/answers/detail/a_id/4431/
And this article shows you how to use it to add videos or photos to your player.
http://kb.sandisk.com/app/answers/detail/a_id/564/
It's a little complicated compared to more modern players.

5 Related Answers

Jean Sintulaire

  • 759 Answers
  • Posted on Jan 04, 2008

SOURCE: delete songs from sansa e280

Open up your windows media player and click on the sync tab..your device should be listed there..and also it will show you all the songs you have in there...or you can just format the whole player..formatting will erase everything in that player...

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Anonymous

  • 1 Answer
  • Posted on Apr 21, 2008

SOURCE: sansa e280

Try pressing the Menu button for 15 seconds - it worked for me.

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on May 23, 2008

SOURCE: cracked screen e280

Cannot get - there are no authorized dealers, the stock is in Korea, and it is not cost-effective.

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on May 26, 2008

SOURCE: frooze

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Schmead10

Joe Negus

  • 652 Answers
  • Posted on Apr 21, 2009

SOURCE: my Sansa e260 v2 is frozen. I have rebooted many

Check to see if you have a boot file in one of the folders this is from starting the computer with the sansa connected if this doesn't work try to Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....
IF that doesn't work try to recover...download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate I believe you already have the software/firmware

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