Competer starts, black screen, no power to wireless keyboard or mouse. Won't boot up.

power supply issues?>
all in one desk top pc, not easy to fix,its NON STANDARD PC.
got a voltmeter?
fixing pc lacking that is kinda hard.

can you get into the BIOS screens, that is test 1.
on all PC made, it must show the screens or
it lost power, or 4 or 5 other major failures
is this the wired keyboard or wireless keyboard, they have 2 kinds.
if wireless
Replace the batteries in the keyboard and mouse
im reading your manual for you know
finding the magic BIOS key, on real PC its esc (HP. rules)
but on this funnybox. wireless, (if)
how can that work? (yes, BIOS talks wireless here)
you, page 33 its the escape key, for BIOS.
so there you , new batteries, in keyboard
boot and spam (wood ppeckker bird like) the ESC key
see BIOS? screen?
yes, good, we can not proceed with step2.
no, shine a flash light in screen face see data now, be that BIOS
or windows?
yes/no.
that is it for now.

https://support.hp.com/us-en/product/hp-touchsmart-310-1000-desktop-pc-series/4273627/model/4350625/manuals


black screen all ways from sunday

http://pcdied.com/#black-screens

try resetting the BIOS to defaults. Also, make sure the wireless KB and Mouse works by testing it in another PC. Acer might be aware of this issue, so try calling them if those ideas do not help.

ck drivers

restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option
hope this helps you

Try the ALT + Tab or Windows key + D button a few times, then it should start / be able to click icons... Alternately : you can restart your system in safemode by repeatedly pressing the F8 button on the kbd while the system is starting (boot up screen), you should be at an advanced boot menu that should take you to safe mode - once you are in safemode the mouse should work well.

Hi Tony,
It appears that you have an IBM desktop whose BIOS isn't capable of booting off of a USB keyboard and mouse device. Older computers used to require that a PS2 mouse and keyboard be attached before booting, to prevent you from booting a machine without any way of controlling it. You have 3 options:

1. leave the corded mouse and keyboard attached and never use them
2. update the BIOS for your desktop to the newest one in hopes that the updated BIOS will allow for USB mouse and keyboard operation
3. go to a computer store and get a PS2 to USB converter/adapter. They're small and relatively inexpensive. It plugs into the PS2 port, and makes your computer think that there's a PS2 device connected, when it's actually a USB device.

It seem that the keybd and mouse are not installed. Install the SW on the CD and then start using them. No internet connection is required.

Have you tried a USB keyboard and mouse wired.try also to hook up the normal keyboard and Mouse with out any usb devices hooked on the computer

I had this problem for a very long time as well. Turns out this is an encryption issue. It's off-balance. You need to reset the encryption, and here's how:

On the LEFT side of your wireless keyboard press and hold Ctrl+Alt, and press F12, then release all three buttons. Now push the Connect button on your Wireless Receiver, then the connect button on your wireless keyboard. Now press Esc. Try it. See if it works. It did for me.

There might be. Try the Keyboard and mouse on another computer and see if they work. By the way, are they wireless?