I believe you have an audio driver problem. What you can try is to use the drivers and utilities disk that your dealer gave you when you purchased your computer unit. Install all the necessary drivers and utilities and I'm sure you will have your sound/audio back.
In case you don't have a drivers and utilities disk with you try to go to windows update using internet explorer browser. Find updates from microsoft windows update. Once the updates are found, try to check the custom updates not the priority updates. On the left side of the screen you will find a selection of updates try to click on the hardwqare(optional) updates if you find a n update on your audio device then select and install. reboot your computer after all the updates are installed and check your audio after reboot
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