The idea is to lift up on the part of the latch that is fixed to the body of the washer. The door part of the latch slides under this peice. If the handle mechanism is broken, it will not depres the door part of the latch to allow it to open. therefore, we have to pickup the latch part fixed to the body.
To get the door open, take a clothes hanger and cut off a 12" peice with a pair of pliers. Bend the last 1.25" at 90 degress angle. Make another bend about 4 " from that to make another 90 degree angle. This will give you leverage. Insert the first bent end between the top of the door and the counter. Rotate it so that the end is facing down. Feel for a metal plate. When you hit the plate with the probe, turn your hanger so that it lifts up the plate and simultaneously pull on the door handle. The door should come open.
Now you have to get the handle repaired, but at least you know how to open the door.
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