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You may need to adjust the flash exposure compensation about 1 stop or try 1 stop and if it's still not enough go a stop and a third. What's happening is the flash is being dispersed over a much wider field of view and the fall off is so much greater then at 50mm which the beam is narrower. The 380 EX works well from 35mm through 135mm. After that it still works if you are in close say 20 to 30 feet.
There are many setting that can affect whether the flash works or not. You may have inadvertently set something that is stopping the flash from working.
Get out your User Manuals and use the index at the back of the book. Look for something about "Resetting the camera".
This will reset the camera to factory specifications. Then see if the flash works.
If that does not work ... recharge the battery and try again.
There are many setting that can affect whether the flash works or not. You may have inadvertently set something that is stopping the flash from working.
Get out your User Manuals and use the index at the back of the book. Look for something about "Resetting the camera".
This will reset the camera to factory specifications. Then see if the flash works.
If that does not work ... recharge the battery and try again.
Normally when the flash stops working it is because the capacitor the camera uses to store the flash power ( that is what charges..not the bulb) burns out. This is a very difficult repair and should only be completed by a camera technician.
If the repair is over 10 dollars I would suggest a new camera.
Have you checked the flash settings, quite often the flash accidently gets turned off, on most cameras the buttton looks like a lightning bolt. Toggle through the settings if it is not on a button on the camera.
Flash board is located on the top of the camera and it contains your shutter and video buttons. It also contains a 330 V capacitor that stays charged. If there is no charge, then the camera will say flash charging. If the camera persistently says flash charging, then the flash on your camera stopped working.
I found a flash board on ebay for 10 bucks plus shipping. To repair the flash involves in taking the camera apart. It is can be tedious but it is rather easy to do. If you are interested, I send you detail instructions.
might be obvious, but try replacing the batteries.
also during continuous shot mode, flash will be automatically set to off.
otherwise contact samsung for repair estimate.
Good luck
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