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This is possibly an issue with the software the gps uses to work. You could try doing a Firmware update by connecting it to a computer and going to the Magellan website to access the update.
Problem: My Magellan Triton GPS Does Not Attach To My PC.
Solution Applies To: Magellan Triton 200 300 400 500 1500 2000 and Windows Operating Systems XP, Vista (32 and 64 byte) and Win7.
Author Note: This is a problem that can happen to any user. This test will confirm that your GPS is not the problem but that the problem lies in the installation of VantagePoint or the Windows Operating System.
Testing Procedure:
The trick is to first make sure that you can attach the GPS to the PC.
This test is simple. uninstalled the VP and delete the c:magellan drivers directory. Go into c:program filesMagellanVantagePoint and delete the VantagePoint directory and all its subdirectories.
Now do a hard reboot. This is where you completely shut off your computer.
Reinstall VantagePoint 1.94.[You can find this program on my website http://www.jungleghost.com]
After the installation do another hard reboot. This will set up your registers.
Now look at c:magellan drivers to make sure that the directory has been recreated. Go to VP LITE ICON on the bottom of the screen do a right click and uncheck the Lite start up at boot and QUIT.
Now so another hard reboot.
NOW FOR THE TEST.
With VP TURNED OFF and no other Magellan Programs running. Attach the GPS to the PC and turn it on and select under MENU>>VIEW>>SETTINGS .. Connection "Connect to PC". [You may have this choice when you first start the GPS and it is attached to the PC.]
If you CANNOT CONNECT at this point to the PC then you have a corrupt ID software on the internal memory.
If so, return to the unit to the dealer or Magellan, it is defected.
If your unit is out of warranty please visit our Triton Repair Center at http://www.jungleghost.com/repair_service.shtml
This is a problem caused by corrupt software on the T1500. If you need to repair your unit please go to the Jungle Ghost Repair Center at www.jungleghost.com/repair_service.shtml
Don't bother with the 400 on a Win7 machine even though Magellan claims it will work. I also keep getting a bad pool header blue screen on mine even though I've updated everything I could. The best thing to do is to either setup a dual boot system with WinXP and only plug it in while running XP (Don't bother with XP mode in Win7) or have a second system that's dedicated to XP and run Vantage point from it like what I run now from my laptop.
The whole problem is caused by the Triton driver and for some reason Win7 doesn't like it all that much. Vantage Point does run great inside Win7 but as soon as you plug in the Triton, that's when it all starts to screw up.
All we can do is wait until Magellan gives us a proper working driver.
First of all .. you must install Vantage Point to connect correctly from the PC to the GPS and also synchronize map on VP to PC map. Next you must use a scrubber like GSAK to remove garbage in the cache information. Then do you transfers to the GPS.
Big problem .. you had a bad firmware download and the unit is now stuck in the development mode. Two solutions .. 1) return to Magellan for a replacement. 2) If not in warranty .. there is a third party repair center on the internet .. use your browser and search for 'magellan triton repair'
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