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If he dropped it he probably broke the sound device. Reinstalling drivers will do nothing. The only solutions is using headphones but it is likely to not work.
The first step should be to browse the producers website to see if there are drivers for Windows 7. If not you can try to install vista drivers for your peripherals many times they work anyway.
The camera driver/software might got corrupted or conflicts with other/ third party applications. What you can do is to try reinstalling the camera drivers and software from the link below
1) the screen has gone bad.
2) the cable to the screen is bad or lose.
3) the drivers have become corrupted - try reinstalling them for the video card.
4) the vimbedded video card has gone bad.
check the microsoft vista website. They have vista drivers there for most hardware. You can also check your laptops manufacturers site for vista drivers.
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