My new wall clock chimes 2 minutes BEFORE the

clocks chime the hour
what is the point of having a clock that chimes every 2 hours because you will not know how long it was from the last chime or be able to calculate the time between chimes

Get it to chime then loosen minute hand then move hand back to the 12 or 6 position tighten minute hand and test to see if that works

leave it running when it gets to 12 oclock it wiil reset itself

take both hands off the clock wait till it chimes then put hands back on to the time it chimes at, then adjust to correct time.

The controls on the back of the Ergo brand Wall Chime Clock are different than that of the Seiko. I'm not sure who makes the movement - probably Chinese or Asian. Anyway, always take the pendulum off the hook before moving the clock about as it can damage the mechanism. On the back, there is a dial for adjusting the time setting of the clock hands, which is awkward to use, but does work, easiest to leave it alone and use the minute hand, NEVER the hour hand. There is a dial for volume. There is a switch for type of chime - Westminster or Wittington. There is the night-time shut off or volume reduction. Some models have a switch for chiming every quarter hour. My advice is make sure you have fresh batteries, and set the switches on the back for the settings you want. Hang the clock, grasp the pendulum arm and re-hang the pendulum, making sure it's hooked in properly. Now, whatever the hands say the time is, ignore it for now, and gently move the minute hand backwards, slowly, to about 5 minutes before the top of the hour, then forwards to a couple of minutes past the top of the hour. This will cause the chimes to start. Let the melody play, then listen for how many "clangs" you get. That will tell you what the clock thinks the time is. For example, if it "dongs" 5 times, and you've set it to run silent at night, the clock thinks it's 5 p.m. If it's actually only 3:15 p.m., then gently run the minute hand backwards til the hands indicate about 10 minutes behind the correct time (it'll take you several minutes to complete the process) then gently move the minute hand back to about 5 minutes before the top of the hour, then forward to a few minutes past, and the chime will start to play the melody. If you let it, it will play out the full melody, then it will "clang" one more time than your previous test. Each time you move the minute hand back to 5 minutes before the hour, it advances the chimes by one hour. Here's a tip - you don't have to let the melody and "clangs" play fully, each time, once you know how it works. If you have it set to run silent at night (pre-programmed to silence after 10 p.m. to 6 p.m.), keep moving the minute hand back to 5 minutes before the hour, keeping track of how many times you've done it until you reach 10 p.m., or not, until you get to the point where you move the minute hand back and there's silence. At that point, the auto-silence mechanism is active, and the clock thinks it 11 p.m. So, from that point, keep repeating the process of gently moving the minute hand back and forth, from about 5 minutes to the hour, to a few minutes past, keeping track of how many times you've done it. After 8 sequences, you hear it start to chime again, at 6 a.m. So, at that point, go through the back-up and advancing of the minute hand sequence 9 more times, and on the 9th time, let the melody play, and let in "clang" to determine that you're indeed at 3 p.m., which you should be. Then simply gently advance the minute hand to the correct time, 3:10, 3:12, whatever, and you're done. You'll know for certain soon enough.

The hands on your clock are probably friction fit, meaning that they can be adjusted, possibly even without tools. The hour hand is usually a firm slip fit over a tube, meaning that it can be slid forward and backward an hour or more as long as you hold the minute hand steady to keep the hour shaft from turning.
The minute hand may be trickier to adjust. Sometimes, it, too, is a simple friction fit, and you can pop off the hand (remove the second hand and pull the minute hand straight up off its shaft) before setting it where it should go. Other times, however, the minute hand is on a keyed shaft and has to go on in one of two directions. It's still possible that someone could have assembled your clock incorrectly, however, making the minute hand 30 minutes out of sync with your chimes.
If neither of these ideas helps you, please describe better exactly how the time isn't matching up with the chimes. That will help us better understand the underlying issue.

Thanks for contacting FixYa.
I wish I had an aswer for you but I dont. Here is a link for a repair man that has an 800 # toll free to call for estimate.
http://clock-repair.net/site-map/seth-thomas-clock-repair/

Best regards. Jewel

You were not very specific about you clock description, Many of the German clocks were using auto correct features.

You may not have this function.

Move the hour hand to the correct hour.

Hope this tip help you.

R/
David
http://antiqueclock.clockstop.com/

Stop the pendulum of the clock exactly at any even hour. Lets say at 6.00. While clock is steady and not working, pull off the minute and hour hands off the pinion, but do not brake them. You have to pull without any twisting action. This will leave pinions exactly in place they were when you stopped the clock. When it is done - push the hour hand back onto the pinion and make sure it is pointing at 4 (not 6, as it was when you stopped the clock). When hour hand is back in place and pointing at 4, push back minute hand as it was when you pulled it off - pointing at 12. Make sure hands will not catch when passing each other (you can bend them slightly if needed). Now swing pendulum to start the clock and adjust time (clockwise only). Never adjust time when clock is chiming. Rate me, plz.

This clock does not adjust that way.

Hope this tip helps.

r/
David