This error code indicates a water supply problem.
Are both
the hot and cold water faucets turned on?
Turn on the water. Check the household faucets to see if the hot and
cold water faucets are turned on. Completely open both faucets for
proper fill.
NOTE: Both hot and cold water must be connected to
the washer
and turned on; the washer will not properly operate with only one incoming
source of water.
Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the
inlet valves are screens. Remove any accumulated film or particles from
the screens. Reinstall hoses, turn on water, and check for leaks.
If the water pressure is too low, the washer
may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your
local water utility company.
Use only HE High Efficiency detergent. Using non-HE detergent, or
more than the manufacturer's recommended amount of detergent, can cause
excessive suds. The excess suds can prevent the washer from detecting
the incoming water.
Concentrated detergents labeled 2x and higher will require a small
amount of detergent based on load size. Always follow the manufacturer's
recommendations.
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