Canon EOS 30D Body Only Digital Camera Logo
Posted on Feb 22, 2008
Answered by a Fixya Expert

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I have error 99 in my camera canon 400d

After i use of three month of my new canon 400d camera i got error 99.i face this problums than when i attace my camera with computer with the help of data cabel.but nor pictuer is downlode in my pc and camera flase error 99. than i was open the baterry cover remove memory card and even got off 75-300 lense and errase the point both camera and lense with erraser .but nothing help full. now camera on light blink even i switch off camera and camera not take any pictuer and not share with pc. when i try to attach the camera with computer message came that nothing attach. please help me. with regards. harry dhillon I have a canon 30D. I have error 99. I can take one picture then get the error. I take out battery, then replace, then can take one more picture then same error then repeat process. The manual says not compatable lens. I have the same problem no matter what brand lens on camera, even with Canon lens. Can you please help?

  • phillhub Dec 28, 2008

    30d body having that error 99 aswell, if i take lens off can take pics

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3 Answers

Jarrett

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  • Expert 51 Answers
  • Posted on Jan 30, 2009
Jarrett
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Had this problem before found this guide online


1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

Anonymous

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  • Expert 153 Answers
  • Posted on Jun 04, 2008
Anonymous
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Error 99 is a general fatal error.
which includes the problems above mentioned by Q4SteveB but also many others.

It can be caused by a dicky shutter, problems with the CF card interface.

If cleaning and trying a different lens has not worked. Not definitive but as a rule of thumb...
If it letting you take one picture then giving error 99.. and the picture is saved to the card (but may just be black) this is most likely the shutter needs replacing..

If it takes a picture and gives error 99 but there is no picture on the card or the picture is 0KB its a CF interface problem.

If you get an error 99 when you plug in the USB its a USB interface error, you can try a different cable but unfortunately in most cases if another lens or cable wont work it needs repair

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Q4SteveB

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  • Expert 159 Answers
  • Posted on Apr 03, 2008
Q4SteveB
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The Lens has a 'chip' in it .. the Camera 'talks' to the Lens using the copper (coloured) contacts you can see on the mounting ring.

Error 99 means tat the Camera has a problem .. maybe your contacts are girty ? (or broken ?) .. or maybe the lens 'chip' has failed ?

See if you can try it with another lens (perhaps take it to a Camera Shop and ask to try a Canon lens .. )

1 Related Answer

Jarrett

  • 51 Answers
  • Posted on Jan 30, 2009

SOURCE: i have error 99 in my camera canon 400d

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

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Related Questions:

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Mijn Canon 400D geeft error 99 en 9, wat te doen

This error message is common to a broken lens ribbon problem. Does the lens work in manual and not in auto. If so it could well be the problem. The fix is to have the lens ribbon replaced.
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What is error ''99'' on a 400D

error 99 on a 400D is a problem with the lens contacts this is what the canon people say to do read this!!


The guy at tech support listened and then told me that the lens contacts were dirty and to get a pencil with an eraser on the end, just a regular old pencil with a red rubber eraser. Detach the lens from the camera, hold it so that the lens’ gold contacts are pointing down and lightly erase their exposed surface, cleaning them of any hand oil that might have gotten on them.

Do the same thing with the gold contacts inside the camera body. This is a bit harder but it’s doable: just hold camera so lens opening points down so no gunk falls in. Erase lightly. I used a lens cloth and dabbed at the contacts rather than blow them so as not to blow the erasings inside the camera.

I did this to each of my three lenses just to be sure. Lo and behold, it worked

hope that helps!!! have a good day!!!! :)
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Error 99 message keeps popping up

err 99 is moisture or dew inside the camera.
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Error 99! Wont' take picture, the message states

Go to the www.canon.com website and find out what Error 99 means. ted10
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I have error 99 in my camera canon 400d

Ifd the camera is only 3 months old - return it for replacement
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Canon EOS 400D

The camera is working again. I took out the battery, with the the on/off switch, off. I then swtiched the On/Off switch On. I then put the battery in ,and the camera turned on.It then gave me an ERROR 99. I then switch it off and on again, and it is still working.
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Error 99 in canon 400D

You will get that error when using some lenses other than Canon. A lot of the older Sigma lenses have that issue. Do you get this error when using newer Canon EOS lenses?
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I have error 99 in my camera canon 400d

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.
40helpful
17answers

My Canon is displaying - Err 99 what should I do?

Just found this info which should help diagnose the err 99 issues (info direct from Canon apparently)

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

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