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I have a sansa c240. My laptop running xp crashed and was replaced with new laptop running vista. Converted my rhapsody subscription to new laptop. When I plug in my sansa it starts looking for a driver and fails. I cannot locate driver online and do not have the disk that came with it. What can I do?
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When you use a service like Rhapsody or Napster and download "unlimited music" as part of a subscription, you periodically need to sync the player to prove that you are still paying a subscription fee, or the subscribed music will not play. Just sync the player (plug in with the USB cable) to a PC which has a valid subscription to the service that you use. Make sure you log into the service before you sync so that the new keys are picked up.
If you have a subscription to a service that has gone out of business (Like Yahoo Music Unlimited), you may just need to delete the subscription music from the player.
If your device can play some songs before, then it appears "...subscription..." meaning that Songs are protected or expired. You used Rhapsody to sync songs before? If so, trial expired or after 30 days the songs expired. Therefore, you need connect your device to Rhapsody do subscription.
Good luck
This player is a little goofy. The normal method to synchronize is through Windows Media Player. But if you go for the Rhapsody subscription, you have to also sync the device through Rhapsody.
You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.
Unfortunately you are not going to be able to go online to sync your device...All music subscription such as napster and rhapsody require you to sync your device every single month using their actual software..The reason is to prevent customer from cancelling their music subscription..once you cancel your membership all the songs you have on your device will become useless.In another word, you are renting the music from the subscription company...
P.S.Please rate accordingly... Thank You Computerrep
You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.
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