MESSAGE LIGHT WILL NOT COME ON - Samsung Prostar DCS Corded Phone

Message Waiting Indicator Your phone's message waiting indicator is either a light or special tone that alerts you when you have voice mail.

Occasionally, the message waiting indicator may be out of sync with your mailbox. In that case, the indicator light or tone is ON but there are no messages waiting, or the indicator light or tone is OFF when there are new messages waiting.

To get the message indicator back in sync

1. Save or delete all new messages
2. Hang up.
3. If the message indicator does not go out or stop within a few minutes, there may be a problem, and you should contact Verizon.
4. If the message indicator does go out or stop, call your own number and leave a message
5. Hang up and wait
6. If the indicator light or tone does not come on within a few minutes, there may be a problem, and you should contact the vender.

you have to log in to your account at the phone service provider and reset message waiting indicator. If you have a contract company managing your ip phone service, call them, and say you need the message indicator reset.

This can usually be fixed by calling the phone number that the voice mail indicator light is flashing on from a different phone number. Leave a voice mail message and then go into the voice mail and delete the message that you just left. The indicator light should then go out.

The adminstrative option of Centrex IVMX allowed me to turn the notification message light option "ON".

The message was probably left manually by a co-worker and not the voice mail try entering feature 65 that should send you to who turned on the message light.when the station is called back the light should go out.

how　do　u　know　have　new　message?
u　may　have　a　try　to　send　a　,essage　by　key　in　the　extention　number　followed　by　"7"or　press　message　key　at　the　key　pad.
RED　indicator　light　will　turn　on,　press　the　message　button　to　retrive　message.
if　voioce　message　the　default　security　code　extention　number+991#　exp　:　201997#foloew　the　instruction
to　cancel　message　light　key　in　#409

If this hasn't been solved, I am a Vodavi certified tech. Give me a ring

Press Menu, then Msgs, then Delete. It's some internal phone thing.

Here is what is suppose to happen. Once you leave a message at Rogers, they are to send your phone a "stutter dial tone" signal back to your phone. When you phone gets this signal, it is to light your messag light. So we need to figure out if Rogers is sending the signal, and if your light is working. So, leave yourself a message. Give Rogers a minute or two to send the signal. Pick up your phone to make a call. Do you hear a "stuttery" type dial tone? If not, it sounds as if the Rogers system is not providing the signal. Okay, if your light is not on, then lets test the light by taking the Rogers VM out of the equation. Go to your Panasonic answering machine menu, and turn it on, then turn the number of rings set to 1, and save that. Now call the phone. It should answer after a ring or two, and your call should never make it to Rogers AM. Leave a message and see if your Panasonic answering machine takes the message and lights the light. If it does not light the light even though your message was recorded and saved, then you may have a bad light. If it lights the light, go back into your menu and turn the machine off, and look for any settings regarding using the "telephone company voice mail" or review your message light settings, etc. Hope this helps

There are different reasons your message light may come on besides voice mail calls. The situation that started the message light needs to be completed before it will go out. I cannot be sure on your particular phone but quite often when I see this problem on other business phone systems it is because someone on another phone in the system tried to intercom and there was no answer setting off the message waiting indicator. (This may require other buttons to be pressed by the caller making it a rare occurrence) If so, you may have to press the message button to return the intercom call. The trick is the other phone needs to be answered as well or the system will not shut off the MSG light. Are there any unusual messages, icons, etc.. on the LCD? If this is not the case, you MAY be able to force the light off by leaving yourself another message and then retrieving the message.