20 Most Recent Mitel 5330 IP Phone Questions & Answers

You cannot change the time from the phone. Your system administrator must change the time in your PBX. If you have the latest version, you can have your PBX sync with an internet time server and will never have to update again!

other phone ?? what type of phone is "other" phone if its a normal landline provided by phone company, this is why your new ip phone works differently , as its sure capable of having multi lines but you'll need to contact your ip provider to see about getting a second (or more) phone line added to your account

What PBX system are you using? if you are using PBX with UI, try confirm the extension number is in the paging group list.

What platform is your phone contacted to? Mitel 3300, Mitel 5000, Mitel 2000?

Feature code for headset mode is 317. Your phone must be in headset mode.

Call your service provider. This is a serious problem and if it is that important to your day to day operations you need a qualified technician.

If you want to change your voicemail greeting, go into your voicemail and press 4 on the keypad. This is usually the number for personal options such as Voicemail greeting, name in the directory, and changing your voicemail password. If you need more specific instructions just let me know and I'll be happy to help.

This depends on the platform you are using. If it is a Mitel 5000 it could be headset mode. Try feature code 317. To toggle it off. If it is a 3300 system you need to call your provider. Need a little more info on this one. What is the model of the base controller? 5000 or 3300? Could be the phone. Swap that out.

What model of controller do you have? There are several systems that this phone will work on. Mitel 3000, 5000, and 3300. Which model of main controller do you have? There are a few others but to answer this question more details are needed. What does the display of the phone say?

Hello, There are a couple of ways to achieve this. First, press 355 on your phone to activate the call forward feature. Once it asks for a forward destination, press whatever number your company uses to dial an outside line. After that dial your number like normal and hang up the phone.This will forward all calls directly to your cell phone. The second method is the same as the one listed above but it uses the feature code 356. 356 will forward calls if you do not answer from your Mitel phone first. I hope this helps

Hello, There might be another voicemail box associated with your extension. Hang-up the receiver and press the voicemail button. It should tell you where the voicemail is sitting. If you do not know the passcode for that voicemail, have your system admin take a look at it.

You must contact your Mitel phone system administrator. This is a complex question that could have many answers. This is not a 5330 phone question. Good Luck