My mom sent me a music DVD from South Africa. I live in Perth WA. The DVD will not play on my DVD player or Playstation 3. It states: The region code is incorrect?

When a DVD disc is created, it is encoded with a "Region number." The disc will only play on DVD players with the same Region number - for instance, a Region 3 disc won't play on a Region 1 player.
Region 1: U.S. and U.S. Territories, Canada
Region 2: Japan, Western Europe, Middle East, South Africa
Region 3: South Korea, Hong Kong, Taiwan, Southeast and East Asia Region 4: New Zealand, Australia, Pacific Islands, Mexico, Central/
South America
Region 5: Russia and the former Soviet Union, Africa, Indian
subcontinent, North Korea Region 6: China

Most DVD players allow one change. So if you buy a region 1 player and live in region 3 you can change the region to 3. But if you return to region 1 you can't switch back.
If you have a computer and a toaster to burn your DVD's, there are program m's that can rip a DVD to a folder on your computer and then recode the files to a DVD that has no region.
If you have lots of DVD's it would be wiser to rip the DVD to the PC, remove the region code and put the content on a media player.
In a few years you can't buy DVD's. Perhaps some blue ray DVD with 4K or 8K HD will exist for a while, but ???

DVD players designed for the US are set for Region 1 and cannot be used with DVD's that are from other regions such as Great Britain and most of Europe which use Region 2 DVD's . What you need is a "Region Free" player which plays all regions or a player that plays your specific region. We live in the US but watch many British DVD series so use.a Region Free player as they are Region 2 and we are in Region 1.

maybe you can return the player or at least get some sort of credit for it towards the correct region player. If you are unsure of your region, just Google it.

Australia is DVD-region 4:
DVD-Region codes and countries Region code Area FREE Informal term meaning "worldwide". Region 0 is not an official setting; discs that bear the region 0 symbol either have no flag set or have regions 1-6 flags set. Region 0 is commonly referred to as "Region Free", especially when talking about DVD and Blu-ray Disc players. 0 1 United States, Canada, Bermuda, Caribbean, U.S. territories 2 Europe, Middle East, Japan, South Africa, Swaziland, Lesotho, Greenland, British Overseas Territories, British Crown Dependencies, French Overseas departments and territories 3 Southeast Asia, South Korea, Taiwan, Hong Kong, Macau 4 South America, Central America, Mexico, New Zealand, Australia, Papua New Guinea and much of Oceania 5 Bangladesh, India, Nepal, Afghanistan, Sri Lanka, Ukraine, Belarus, Russia, Kazakhstan, Pakistan, Africa (exceptEgypt, South Africa, Swaziland, Lesotho), Central Asia, Mongolia, North Korea 6 China 7 Reserved for future use, MPAA-related DVDs and "media copies" of pre-releases in Asia 8 International venues such as aircraft, cruise ships, spacecraft, etc. 9 These region discs have all eight flags set, allowing the disc to be played in any location, on any player. DVD region code DVD Forum Official Website

Can,t be done with the one you have,

1 - United States, Canada, Bermuda, U.S. territories 2 - Europe (except Russia, Ukraine, and Belarus), Middle East, Egypt, Japan, South Africa, Swaziland, Lesotho, Greenland

DVD video discs may be encoded with a region code restricting the area of the world in which they can be played. Discs without region coding are called all region or region 0 discs.
The commercial DVD player specification requires that a player to be sold in a given place not play discs encoded for a different region (region 0 discs are not restricted). The purpose of this is to allow motion picture studios to control aspects of a release, including content, release date, and, especially, price, according to the region. Many DVD players are or can be modified to be region-free, allowing playback of all discs.Region 1 Players/DVDs include: Canada, United States, US Territories, and Bermuda. See below:
Region code Area 0 Informal term meaning "worldwide". Region 0 is not an official setting; discs that bear the region 0 symbol either have no flag set or have region 1–6 flags set. 1 Canada, United States; U.S. territories; Bermuda 2 Western and Central Europe; Western Asia; Egypt, Japan, South Africa, Swaziland; United Kingdom, Turkey, French overseas territories 3 Southeast Asia; South Korea; Taiwan; Hong Kong 4 Australia; Oceania; Central and South America; Caribbean; Mexico 5 Ukraine, Belarus, Russia, Africa, Central and South Asia, Mongolia, North Korea. 6 China, Hong Kong 7 Reserved for future use (found in use on protected screener copies of MPAA-related DVDs and "media copies" of pre-releases in Asia) 8 International venues such as aircraft, cruise ships, etc.[1] ALL Region ALL discs have all 8 flags set, allowing the disc to be played in any locale on any player.

Hey thomas952,

While they may not be region-coded, PS3 consoles and games sold within the United States are going to be NSTC compliant, instead of the PAL format used in the United Kingdom and South Africa. What this means is that in order for any game to display properly (or even operate) it must be purchased from the same region of the world as the console itself - NTSC games can only be played on NTSC consoles.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

if you bought your PS2 where you live then you have a region code problem ..Please make sure the Region Code of the software matches that of the North American PlayStation 2 system. Only discs (games and movies) coded with regions "1" or "All" will work on a North American PlayStation 2 computer entertainment system. Consumers residing in the United States or Canada must use a North American PlayStation 2 console in order to view "Region 1" content.

this is same for yours too..

try to buy and play original dvd movies. when it play, it is how you burn your dvd, use some software which will automatically create dvd movies so you can play to your DVD player.. If not, try to clean DVD lens using lens cleaner. usually used DVDr will not play to DVD player.. try also to use new blank DVD

I have a feeling this might be a region issue. If your DVD is the correct region for your country (check it against this list)
1: United States, United States Territories, Caribbean, and Canada
2: Europe (including British and French territories), Japan, South Africa, and the Middle East
3: Southeast Asia
4: Latin America, Australia, and New Zealand
5: Russia/Eastern Europe, Central and South Asia, and Africa (except Egypt, South Africa, Swaziland, and Lesotho)
6: China
(7: unused)
8: airlines/cruise ships

then your DVD-player might not be set up properly or may be faulty. Have a look at the settings and make sure the correct region code is set up in your player. If you find a "0" as the region code it means your player can play all regions.