SOURCE: E04
Perhaps try opening the round panel on the front of the machine at the bottom and cleaning that hose...good luck because it might be messy.
SOURCE: How to clean out drain hose
Believe it or not...I think it is fixed. I used a coat hanger to try to take out as much "gunk" as I could from the drain plug hose. I added warm water and then vinegar to the hose with a medicine dropper to help loosen the "gunk" I also forced air with the medicine dropper and I could hear it in the tub from the pump. Then I knew it was free of "gunk." I ran 3 hot cycles 2 with 1/2 gallon each of vinegar and one plain water cycle. Between each cycle I emptied the drain plug hose and drain pump filter. After the three cycles the water came out clean and not muddy. I also took a spray bottle of hot water and sprayed the "gunk" from around the seal to release it and out of the washer. I alternated with the spray bottle of water and vinegar applied with a small paint brush. I also noticed this "gunk on the stainless steel tub as well. I used the paint brush and painted vinegar on that and sprayed down with the hot water. I then did a load of towels and this morning my washer does not smell and is clean as can be...no more "gunk." what is that stuff anyway? Too much soap or softener? Anyone else have this problem? I was told by the service tech a few years ago that I didn't need to open that door because that is where they service the machine from.....wrong....I was to empty that drain hose from time to time. That was the first time I opened that door and the machine is 4 years old....
SOURCE: Error 03 not draining or going to spin cycle. Tub
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The 03 error code is the drain. Disconnect the drain hoses
and check for blockages. If no blockage "time" the drain interval. If
it's more than 6 minutes it's the pump. Also make sure you're using the correct
type of soap so the ball check valve on the bottom of the outer drum isn't
getting fouled with excessive suds. Also disconnect the drain hose from your
house plumbing and let it free flow on it's own. This will tell you if the
blockage is in your plumbing and not in the machine.
Pl rate me ‘very helpful’ for the free help!
SOURCE: My Bosch 100 series won't drain or spin. How do I
If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:
Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.
1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.
NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.
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Hi
If the washer is not draining then it is due to a clogged drain pump or a drain
filter or a kinked drain hose. To resolve the issue you'll need to clean the
drain hose, inspect if the drain hose is plugged. If the hose is fine, then
remove the front kick panel and access the drain pump and filter, if you are
unable to find the pump and filter remove the back panel as well and trace the
drain hose to the bottom of the tub. There is a drain filter connected with the
drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months
or so. The drain filter is a small white filter connected to drain pump with a
hose. If it still doesn't work then you'll need to check the connections of the
drain pump, check the electrical connections with a millimeter. If it still
doesn't work then you would need to replace the drain pump. Hope this helps...
Please revert for any further assistance.
Daniel
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