When I turn on my EasyShare M863, it turns off again. I have tried to change the battery, etc. But nothing has helped. I was going to send it in for help, but cannot locate an address. I received this camera as a gift in approximately May of this year.

Go into settings, close wi fi and blue tooth. change screen brightness , change time on screen shut down.

Search Google for a driver for the specific camera. Or download a copy of Kodak Easyshare. If you already have Easyshare software installed, try re-installing or updating.

Hi there first of all I like to say its a common problem. Its happens when the lens guide pin damage or dislocate. Another general reason is scratch or dust on the Lens barrel or body. So please follow the steps below and let me know the result.

Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
I hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated

Hi,
To me, that usually means that the batteries are dead. I would replace/recharge them and try again.
-SJ

There is a systems control board failure or the systems control has detected a problem in the camera. I know you have fully charged your batteries, but try regular batteries just to be sure, because as the rechargeable batteries degrade the systems controller will shut the camera down.

this is normaly flat batterys they only like high power batterys in them
try a better set of batterys first,,, good one's!

Clean the contacts inside the battery compartment with a cotton swab "dampened" with rubbing alcohol. Do the same to the battery and the charger.

For this problem try the following:

* Try removing the memory and the battery
* Try using the camera w/o the memory card
* If problem still persist call the Tech Number

1800 235 6325 op 12 op 2

Hope this will help

Thanks
Byron

My camera does the same thing. It is getting progressively worse. To get it to work, I have to open the battery door and push the battery a little and finally the camera will turn on and lens will close. Something is wrong with the connection at the terminals and I don't think its something that the owner can easily fix, but at least you can jump start the camera working again. Its just a pain to have to fiddle with it sometimes and it scares me that it might not start again one of these days. If its under warranty get it turned back it quickly.

sounds like a power issue.maybe your batterysare no longer taking full charges